IPSOFT GLOBAL SERVICES PRIVATE LIMITED
IPSOFT GLOBAL SERVICES PRIVATE LIMITED is a company based out of Unit No$1. .$1
1001 - 5000
Technical Engagement Manager - Windows Background
19 hours ago
🏢 In-office - Manhattan
IPSOFT GLOBAL SERVICES PRIVATE LIMITED
IPSOFT GLOBAL SERVICES PRIVATE LIMITED is a company based out of Unit No$1. .$1
1001 - 5000
Description
• You will be responsible for leading the engagement of a Fortune 1000 account • Ensuring high levels of customer satisfaction through excellent service delivery • Leading weekly status calls, technical support review meetings, quarterly executive presentations • Providing direct project/account oversight and management • Advocating client service requirements and “outside in” perspective • Liaising between customer, IPsoft business executives, and technical subject matter experts • Participating in internal & customer-facing conference calls, demonstrations, and presentations
Requirements
• Bachelors degree in Computer Science, Information Management, or similar field • Minimum of 5-8 years hands-on technical experience in one or more domains required • Minimum of 2-3 years in a business-oriented role, such as technical project management or IT lead required • Flawless oral and written communication skills a must • Strong organizational skills required • Exceptional work ethic: goals-driven, results-oriented individual • In-depth experience and knowledge of business-driven technology solutions required • Passionate about their work, their company, and their career • Absolute accountability: points to nobody but themselves for their success and their failures • Experience in managed services strongly preferred • Functional knowledge of specific domains, with expertise in at least two, required • Formal project management training a plus • Business-case, proposal, and technical writing skills desired
Benefits
• Competitive Base Salary • Medical Insurance, Dental Insurance and Vision Care • Life Insurance • Short Term and Long Term Disability Insurance • 401(k) Plan • Flexible Spending Accounts: Health Care, Dependent Care, Transit • Paid Time Off Bank
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