Engineering Manager, Borrower Activation (New York City & San Francisco)

July 17

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Transparent debt resolution platform humanizing the consumer debt collection industry

Financial Technology

51 - 200

Description

• Drive Borrower Portal Innovations: Lead efforts to enhance our borrower portal by improving performance, implementing front-end best practices, optimizing load times, streamlining user interfaces, and ensuring responsive design across devices. These improvements will provide a smoother user experience and empower borrowers to manage their debts more effectively. • Develop Custom Financial Solutions: Design personalized settlement solutions and adaptable payment plans tailored to individual borrower needs. This role requires innovative problem-solving to create financial relief efforts that are impactful and user-friendly. • Revamp Payment Processing: Oversee the upgrade of our payment infrastructure to improve reliability and performance. Address complex technical issues to ensure high system availability and seamless operations. • Enhance Team Skill Development: Your leadership will drive project success and foster the professional growth of your team, ensuring their skills in cutting-edge technologies and best practices in software development continually evolve. • Collaboration with Key Teams: Guide the engineering team to ensure the borrower portal adheres to regulatory standards, maintaining data integrity and security. Collaborate closely to align the portal’s features with the needs of financial institutions, enhancing support for debt collection processes. Utilize essential technologies and infrastructure insights to ensure the borrower portal’s robustness and scalability. • Team Leadership and Strategy: You will transform the borrower portal into a best-in-class platform that sets industry standards, ensuring borrowers can manage their debts with ease and efficiency. Through your leadership, our engineering processes will be optimized, reducing time-to-market and increasing productivity, allowing us to deliver features that consistently meet and exceed user expectations. You will set technical directions that align with company objectives, ensuring that our engineering efforts directly contribute to our strategic goals and business success. • Technical Excellence: By conducting thorough code reviews and managing technical debt, you will maintain a robust, scalable codebase that supports long-term growth and innovation. You will introduce cutting-edge technologies and best practices, fostering a culture of continuous improvement and technical excellence. • Team Development: You will create a culture of learning and development, sharing your knowledge and providing mentorship that helps team members reach their full potential. Your support in professional growth and skill development will ensure that our team remains at the forefront of technology and innovation. You will foster a positive, inclusive, and collaborative team culture, where members feel valued and motivated to achieve their best. Through regular 1:1 meetings and constructive feedback, you will ensure continuous improvement and high performance, addressing any issues proactively and fairly.

Requirements

• A minimum of 5 years of experience as a Software Engineer, with leadership or management experience • Proficiency in at least one modern programming language (Java, Python, Go, etc.) • Strong problem-solving and analytical skills • A passion for collaboration and proven ability to work effectively with cross-functional teams • Full-stack experience is essential

Benefits

• Pet-friendly office (only in NYC, for now!) • Competitive equity packages, giving you a chance to feel true ownership of your work • Flexible PTO so you can take the time you need to rest and recharge • Hybrid work model, where our team comes in 3x a week • Flexible work hours for better work/life balance • 12 weeks fully paid new parent leave program for all employees to enjoy bonding time • Free lunches for team socializing activities • Annual learning and development budget to invest in your professional growth • 401k so you can invest in your future • Gym membership reimbursement • Medical, dental, and vision insurance • Free access to One Medical • Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist • Commuter benefits for your travel to/from the office • Endless growth opportunity and the ability to take on new and exciting challenges