Juniper Behavioral Health
We’re on a mission to make behavioral health care accessible and affordable.
11 - 50
Customer Experience Senior Associate
March 12
🔄 Hybrid – Manhattan
Juniper Behavioral Health
We’re on a mission to make behavioral health care accessible and affordable.
11 - 50
Description
• Serve as primary point of contact for enterprise-level clients • Provide guidance and recommendations • Consult with clients on revenue cycle management • Act as 'voice of the customer' • Investigate issues and challenges • Maintain understanding of insurance billing claims lifecycle • Utilize Excel skills for data analysis • Seek referrals from existing clients • Drive new business opportunities
Requirements
• Growth mindset • Alignment on company values • Independence, throughput, and velocity • Healthcare experience a plus • Ability to drive and build projects with high ownership and autonomy
Benefits
• Strategic guidance and thought leadership • Excellent client experiences • Intermediate Excel skills • Opportunities for new business • Support for mental health
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