Just Appraised makes software for local governments.

Our goal is to empower local government employees with the tools, technology, and support they need so they can deliver exceptional service to their taxpayers and feel proud of the work they do for their communities. We contribute by building software to streamline local government tax assessors’ workflows using machine learning. Specifically, we streamline the change of ownership process for real estate and create more seamless ways for tax offices to communicate digitally with their taxpayers.  

Just Appraised

Project Manager

Manage implementation of SaaS platform for local governments using NLP and AI.

• Oversee the project execution of Just Appraised product solution implementations
• Guide customers to meet all technical requirements for the project
• Create a project plan and drive the project toward the target timeline
• Act as a point of escalation for the customer during the launch phase
• Clearly set expectations and communicate with customers

Launch Project Manager

Customer Success

Develop long-term relationships with local government clients using AI and NLP.

• Engage our customers: we ask that our Customer Success Managers eschew the cookie cutter approach, developing trust with our customers by displaying empathy for the particularities of their situation and being a thought partner (instead of a passive order-taker)
• Advocate for our customers: be the voice of the customer within Just Appraised, ensure that their needs are attended to, surface customer objectives, aspirations, and pain points
• Deepen relationships: develop relationships with more and more people within each customer, whatever their role: operational, technical, financial, or supervisory
• Broaden relationships: get to know more people in adjacent branches of local government, or in neighboring communities, cultivating referrals that develop into cross-sell/upsell opportunities
• Understand the use case: deep product expertise is not needed, but you should be able to speak credibly to the day-to-day use of our product and why it matters to our customers’ workflows
• Expand your book of business: you will be goaled on your ability to grow your aggregate book of business over time, with a sub-goal for retention

Just Appraised Jobs in New York City

Just Appraised

Launch Project Manager

Just Appraised

Customer Success Manager

Just Appraised