For over 25 years, LightEdge has been a company that sees the changes coming, and makes them work to your advantage. As the leader in enterprise-grade data center solutions, we also provide colocation and private cloud hosting services. Security issues? Compliance worries? We’ve got those covered, too.

We deliver a wide range of resilient built solutions that offer peace of mind to our customers. We think business first, technology second, as a trusted part of your team. Advancing the mission for your business is the top priority for ours.

With data center locations in Des Moines, IA, Kansas City, MO, Lenexa, KS, Omaha, NE, Austin, TX, San Diego, CA, Phoenix, AZ and Raleigh, NC, customers across all industries are taking advantage of our interconnected data centers that provide 100% network uptime and 24/7/365 support.

We know that digital transformation can be unnerving and lead to uncertainty along the way. At LightEdge, we believe that change creates opportunity and with us on your team, every challenge you face in the digital realm becomes an opportunity to grow your business. 

Because change is always coming, you might as well welcome it with open arms.

LightEdge Solutions

Cloud Engineer

Support and optimize Azure environments for customer needs and uptime.

• Support existing Azure environments, monitoring health of environments using multiple enterprise tools, providing maximum system performance to users and sustaining system uptime standard. Implements and validates monitoring in deployments.
• Evaluate customer needs, troubleshoot as needed, also formulate capacity planning and performance recommendations.
• Participate in 24x7 on-call rotation and respond to calls from the Connectria Command Center
• Respond to customer support calls related to Azure environments, managing incidents within the ticketing system, and resolving issues through troubleshooting.
• Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
• Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
• Appropriately document customer interactions in ticketing system.
• Prioritize and complete assigned duties expeditiously and within approved windows.
• Engage with Azure Support on behalf of Connectria customers as needed.
• Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor in alignment with the No Jerks Allowed philosophy.
• Stay abreast of latest Azure offerings and make recommendations to leadership.
• Other duties as assigned.

Azure Cloud Engineer

Support AWS environments and provide solutions for customer needs in AWS.

• Support existing AWS environments, monitoring health of environments using multiple enterprise tools, providing maximum system performance to users and sustaining system uptime standard. Implements and validates monitoring in deployments.
• Evaluate customer needs, troubleshoot as needed, also formulate capacity planning and performance recommendations.
• Participate in 24x7 on-call rotation and respond to calls from the Connectria Command Center
• Respond to customer support calls related to AWS environments, managing incidents within the ticketing system, and resolving issues through troubleshooting.
• Evaluate issues reported or observed, utilizing problem solving skills and attention to detail to resolve problems quickly and effectively and to proactively prevent problems. Escalate as needed.
• Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
• Appropriately document customer interactions in ticketing system.
• Prioritize and complete assigned duties expeditiously and within approved windows.
• Engage with AWS Support on behalf of Connectria customers as needed.
• Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor in alignment with the No Jerks Allowed philosophy.
• Stay abreast of latest AWS offerings and make recommendations to leadership.
• Other duties as assigned.

AWS Cloud Engineer

General Counsel

Review and negotiate commercial agreements to support business operations using technology.

• Act as the main legal point of contact for all commercial agreements and certain other legal matters for the company.
• Structure, draft and negotiate commercial transactions, on a daily basis including master services agreement, IaaS/ PaaS/ SaaS arrangements, strategic partnership agreements, data processing agreements, and statements of works.
• Support company’s procurement function with legal review of all vendor agreements, including goods and services agreements, managed services provider or reseller agreements, consulting agreements, leases and professional services agreements.
• Promptly respond to legal requests from internal clients, conduct exhaustive research and provide comprehensive legal analysis on various issues and agreements including commercial transactions, data privacy and intellectual property issues.
• Actively seek ways to improve internal contract templates, contract review and negotiation process, and maintain a repository of all internal and external contracts. Experience with Contract Lifecycle Management software is a plus.
• Understand the company’s business, product catalog, and operations, including its policies, processes, and systems.
• Partner effectively with all business functions (including sales, finance, compliance, operations, facilities, marketing, HR) across the company and external parties to bring contracts to closure in a timely manner, identify business risks associated with commercial terms and provide suitable contractual protections for the company.
• Assume additional responsibilities as requested.

Commercial Counsel

Solutions Engineer

Provide technical expertise and client guidance across public and private cloud technologies.

• As a trusted voice of technical expertise across various technology domains
• Collaborate with Account Executives to build relationships and cultivate opportunities
• Guide clients toward excellent technology and business outcomes
• Conduct trainings and share knowledge with the organization
• Participate in marketing efforts and represent the company in various forums.

Solution Architect -  Public Cloud

Help clients with technology challenges in Public and Private Cloud solutions.

• As a trusted voice of technical expertise in our core product fields of Public Cloud, Private Cloud, Power Systems, Server, Network, Security, and Automation
• The Solution Architects work with our Account Executives to build relationships and cultivate opportunities within new prospects as well as existing clients.
• Help identify business concerns and technology challenges, uncovering areas for optimization and improvement.
• SAs also love learning, teaching and sharing knowledge, conduct trainings and give talks for the organization as a whole.

LightEdge Solutions Jobs in New York City