Sales Assistant

August 27

🏢 In-office - Manhattan

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LincolnIT

Tech Driven. People Focused.

Technology Solutions • Cloud Computing • Professional IT Services • Managed Services • IT Support

51 - 200

Description

• Support Sales team in all aspects of administration and reporting • Provide support in a timely manner to field sales force and dealer organizations, particularly for product flow and sales reporting • Administrate and manage all aspects of direct order processing • Provide timely customer support and answer incoming calls and emails from customers and sales representatives • Maintain sales orders • Maintain support on product delivery and changes, pricing and customer service • Provide timely and effective pertinent product and sales assistance as required • Assist in administration of product promotions and special sales programs as required • Support sales representatives with product, paperwork, questions, delivery, problems • Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers • Check all orders to verify pricing, discounts, and other order requirements prior to order entry • Field all customer inquiries regardless of channel (e.g., phone, email) and handle appropriately • Collaborate with multiple departments (credit, product management, procurement, warehousing, and sales) to ensure orders are processed accurately and within order and shipping guidelines

Requirements

• Minimum 2 + years’ administrative experience, preferably in sales and/or marketing environment • Demonstrated working knowledge of MS Office applications (Word, Excel, Outlook) • Strong administrative skills • Excellent verbal and written communication skills • Strong time management and organizational skills • Ability to analyze information and apply the best solution to complete the order and/or resolve a problem • Ability to apply general rules to specific problems to produce answers that make sense • Ability to read and understand information and ideas presented in writing • Ability to work under pressure and accomplish objectives with strict deadlines • Ability to work independently in challenging situations (time constraints, etc.) • Ability to develop constructive and cooperative working relationships with others in a team environment and maintain them over time

Benefits

• Competitive salary • Training and education • Great benefits package (medical, dental, vision, 401k) • Generous paid time off • Excellent work atmosphere

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