Client Manager - People + Culture

July 28

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livingHR, Inc.

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livingHR is The Work Agency™ - providing lift for the people function by building culture, experiences, and talent.

Human Resource Consulting • Organizational Development • Talent Management • Compensation Planning • Performance Management

51 - 200

Description

• Serve as the primary client contact and ensure successful delivery of livingHR product and solutions. • This role is instrumental in maintaining a high level of client satisfaction. • Collaborate closely with Principal and client stakeholders to prioritize initiatives and achieve project goals within defined budgets and timelines. • You will also delegate and coordinate essential tasks. • Leverage hands-on, broad, HRBP, Compensation, HR Tech, and People Analytics experience to provide client consultation across HR, People+ Culture, Talent, DEIB, Workforce Planning, Organizational Design, Total Rewards, and Employee Experience. • Lead or contribute to compensation projects, including conducting market research, analyzing data, preparing reports, conducting job evaluations, and creating compensation materials such as discussion guides, FAQs, salary planning workbooks, and philosophies. • Lead or contribute to HR technology vendor selection and implementation projects, including requirements gathering, vendor evaluation, system configuration, testing, and training. • Actively support and implement a broad range of people and culture strategies and solutions that align with company’s culture, vision and strategic talent plans. • Demonstrate expertise in partnering with stakeholders of all levels, understanding business needs and providing progressive solutions across People + Culture focus areas. • Develop and implement tools and programs to elevate People + Culture function, strategy, processes and programs in areas including performance, succession, people services, people analytics, talent acquisition, learning and development, total rewards, and employee experience. • Leverage data across people analytics, survey data, compensation data, and business financial data to provide insights and recommendations to internal and external clients through data storytelling.

Requirements

• Bachelor's degree in related field • Proven experience (3+ years) in professional services management, with a track record of successful project delivery and client satisfaction. • Experience working as HRBP or generalist within both SMB and enterprise organizations • Achieves effective project budget and timeline targets as well as delegation and project team management • Proven experience managing and growing client accounts (revenue) • Execution of client strategy aligned to talent strategy • Demonstrate impact through strong subject matter expertise and client advisement in at least one of the following (Modernizing People Ops, DEIB, Talent Optimization, Search/TA, Employee Experience, Culture/Talent Brand/Communications, Compensation, Strategic Workforce Planning) • Proven experience meeting or exceeding performance metrics/KPIs outlined below