There's no way around it: We all live in a See-Through Economy. Social platforms like the one you’re on right now, alongside Facebook, Twitter, Instagram, Glassdoor and Yelp have empowered consumers to monumentally impact a company's reputation. Gone are the days when PR teams could swoop in and keep a scandal under wraps. Corporate missteps of all magnitudes are now instantaneously shared, magnified, and multiplied.So, how can companies succeed in this See-Through Economy? It's all about prevention.At LogicManager, we believe performance is a result of effective risk management. Our enterprise risk management (ERM) software empowers organizations to anticipate what’s ahead, uphold their reputation and improve business performance through strong governance.We're committed to helping businesses of all sizes across all industries manage risks proactively to meet the expectations of their customers, employees, shareholders, and communities at large.Independent research firms continually recognize LogicManager for our outstanding achievements in ERM. Forrester Research recognizes us as a top 3 industry leader in GRC software, and has featured us in 5 Wave Reports over the last 6 years. We've also been recognized by Gartner in 7 Magic Quadrants over the last decade, routinely ranking highest for our Ability to Execute. Awards such as these support our claim that we are empowering organizations to build a better tomorrow.Our mission permeates our culture. LogicManager employees are dedicated to helping organizations manage surprises before they happen, ensuring a positive impact on their communities at large. LogicManager takes pride in its dedication to a rewarding office culture, and is a certified Great Place to Work® since 2017, named a Best Place to Work by Built In since 2019, and a Best Place to Work by the Boston Business Journal.To learn more about LogicManager, visit www.logicmanager.comTo join our team, visit www.logicmanager.com/careers/

LogicManager

Customer Success

Customer Success Manager driving growth at LogicManager through customer relationships.

• Acquire proficiency in LogicManager solutions
• Oversee a portfolio of assigned accounts
• Ensure customers utilize LogicManager post-onboarding
• Collaborate on customer retention strategies
• Engage in business reviews and insights
• Advocate for customer needs
• Confidently engage with diverse corporations
• Identify churn risks and create mitigation plans
• Consult on expansion opportunities
• Actively engage in company culture

Customer Success Manager

Analytics Engineer

Collaborate to build innovative SaaS solutions for the Enterprise Risk Management industry.

• Design, develop, and optimize data-driven dashboards and reports that deliver actionable insights for our SaaS platform.
• Lead the architecture and design of cloud-based data solutions.
• Administer and optimize high-availability cloud databases, ensuring seamless performance and reliability.
• Mentor junior team members, promoting a culture of continuous learning and innovation.
• Work closely with product, marketing, sales, and finance teams to understand their data needs and translate them into actionable BI solutions.

Principal Business Intelligence Engineer

Help customers solve challenges through intuitive software solutions and guided sales process.

• Engage 1:1 with potential customers, understanding their challenges and aligning them with our solution packages during initial and subsequent conversations.
• Guide prospects through the customer journey, highlighting how LogicManager can address their risks and realize their objectives.
• Manage a pipeline of inbound leads, initiating and nurturing relationships with prospective customers.
• Demo LogicManager’s software to leads generated through inbound marketing.
• Achieve qualifications in our leading solution areas, including Enterprise Risk Management, Security & Privacy, and more.
• Work closely with marketing and tech teams to refine existing solutions or launch new products.
• Offer your insights, strategies, and vision to reinforce our company's values, culture, and future aspirations.
• Elevate your career by actively engaging and contributing to our vibrant company community.

LogicManager Jobs in New York City

LogicManager

Customer Success Manager

LogicManager

Principal Business Intelligence Engineer

LogicManager

Customer Advocate (New Business Sales)

LogicManager