Customer Success Representative

September 10

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Longbow Advantage

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A Supply Chain Consulting and Technology Company

JDA / RedPrairie WMS Implementation • Special Projects • JDA WLM Implementation • HighJump WMS Implementation • Upgrades

51 - 200

💰 Venture Round on 2021-02

Description

• Company provides warehousing strategy • Empower users to maximize experience with Rebus • Serve as the Primary Point of Contact • Ownership of Post-Sale Relationships • Best Practices Consultation • Regular Customer Check-ins • Cross-Functional Collaboration • Feedback Loop

Requirements

• 2-3 years of experience working with Warehouse Management Systems • Understanding and working knowledge of KPI’s for warehousing facilities • Strategic thinker • Proven ability to develop and strengthen customer relationships • Comfortable working cross-functionally • Proficient in leveraging data • Experience in guiding customers through successful change management processes • Able to quickly adapt to changes in customer needs and business landscapes • Ability to travel within United States and Canada 15-20% of the time

Benefits

• Supportive work environment • Work/life balance • Competitive Salary • 4-weeks of paid vacation • 6 paid sick days, 2 paid personal days per year • Excellent health and dental benefits, eligible as of your first day! • Group RRSP/401k Matching • Work from Home