We engage underserved behavioral health and substance use patients with chat-based peer support groups and use AI to scale the efforts of existing clinicians.Our platform is currently live at select sites.We're hiring: https://jobs.lever.co/marigoldhealth/

Marigold Health

Full-stack Engineer

Lead engineering team for Marigold’s virtual mental health platform.

• Provide expert technical guidance and leadership to the engineering team, serving as a subject matter expert in the relevant domain.
• Drive the architecture and design decisions for complex engineering projects, ensuring scalability, reliability, and maintainability.
• Contribute to the development of the company's technical strategy, aligning it with business goals and market trends.
• Maintain a deep understanding of the technical aspects of the company's products and services, and provide guidance and support to the team.
• Own the codebase. Conduct thorough code reviews and refactors when necessary to ensure adherence to coding standards, best practices, security, and maintenance of high-quality codebase.
• Lead security by analyzing and improving security systems and processes, developing organization-wide best practices and standards, and mitigating and reporting possible threats or software issues.
• Establish metrics and performance indicators to assess the effectiveness and efficiency of the engineering team, identifying areas for improvement.
• Identify and optimize performance bottlenecks in software systems, ensuring optimal performance and scalability.
• Ensure the delivery of engineering projects on time and in line with or exceeding quality benchmarks
• Work with technical lead to accurately estimate time and resources for projects and tasks
• Oversee structure and effectiveness of sprint planning, task prioritization, and backlog grooming
• Create and maintain technical documentation, including design specifications, system architecture diagrams, and API documentation.
• Identify opportunities for process optimization, implement best practices, and continuously improve engineering workflows and methodologies.

Lead Engineer

User Researcher

• Collaborate with cross-functional teams to define research objectives
• Conduct interviews on-site, observe user behavior in the platform, and rapidly test hypotheses
• Provide insights into member and peer needs for designers and engineers
• Identify opportunities for product improvements with a specific eye toward incrementally improving member retention
• Create a pipeline for UX research
• Translate research insights into low fidelity designs and mockups
• Help lead A/B testing and usability testing of low fidelity designs
• Work with visual designer to translate research insights into low fidelity designs and mockups
• Help lead A/B testing and usability testing of low fidelity designs
• Support our peer team to ensure deep, cohesive understanding of the Marigold product offering and how we can best serve members
• Produce documentation and specifications and work with design team to create high-fidelity, engineering-ready designs
• Bring a perspective on recovery and mental health to the design of new digital interventions, technology tools, and trainings
• Document and communicate research summaries and insights to internal stakeholders. Lean on those learnings to recommended changes to features and the overall product roadmap
• Work with design, development and other members of the product team to drive product development forward. Participate in building and managing the product roadmap while representing the voice of the member
• Help the Product team communicate product updates and features to internal stakeholders through product documentation, demos, and trainings

UX Researcher (Specific to Northeast USA)

Community Manager

• Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
• Share information about Marigold Health’s peer recovery services and help people download our app and start receiving the services
• Reach out to potential members via text (SMS) message, cold calls, or mail
• Spread Marigold Health’s mission to put a Peer in the pocket of every person who needs it
• Support the relationship between Marigold and our provider partners
• Work towards targets and goals set by our contracts
• Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.

Marigold Health Jobs in New York City

Marigold Health

Lead Engineer

Marigold Health

UX Researcher (Specific to Northeast USA)

Marigold Health

Community Outreach Specialist (Massachusetts)

Marigold Health