Memora Health helps healthcare organizations digitize and automate care programs, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations.

Memora Health

Full-stack Engineer

Drive enhancement of Memora's content authoring platform for clinical programs.

• Memora Health simplifies complex care journeys for patients and clinicians
• Team responsible for content authoring platform
• Enhance and evolve major platform components for clinical program delivery
• Collaborate with cross-functional teams to understand customer pain points
• Drive internal alignment and guide scrum teams to execute solutions


Staff Software Engineer- Program Builder

• Developing, supporting, and iterating frontend and/or backend functionality
• Collaborating with various teams to deliver and scale complex functionality
• Participating in Engineering On-Call rotation
• Working closely with cross-functional teams to understand customer pain points and provide solutions
• Promoting product development best practices and code quality
• Managing and addressing technical debts
• Collaborating with Client Support team to provide solutions

Senior Software Engineer- Care Team Tools

Customer Success

• Senior Client Success Executives serve as trusted advisors to Memora's clients
• Responsible for ensuring the retention, continued growth, and referenceability of strategic clients
• Work closely with internal teams to maximize client value and lead strategic projects
• Lead client renewals and generate revenue expansion opportunities
• Collaborate with Sales team leadership to develop revenue growth processes
• Develop scalable processes and resources to improve team onboarding and client servicing
• Represent the voice of the client internally to inform product strategy and roadmap
• Provide coaching and support to CSEs and newer team members

Senior Client Success Executive

• Drive the enhancement and evolution of major product components that support and scale all product development efforts at Memora
• Collaborate with Product Management and Architecture teams to formulate and evolve technology roadmap
• Evangelize and drive internal alignment
• Guide scrum teams to execute and deliver
• Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions
• Mentor other software engineers
• Keep current with emerging industry trends and technology
• Promote product development best practices
• Supportability and code quality
• Inform leadership and the Product Team

Staff Software Engineer

• Work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
• Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
• Work alongside world-class clinical, operational, and technical teams to build and scale Memora Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
• Improve the way care is delivered for hundreds of thousands of patients
• Gain deep expertise about healthcare transformation and direct customer exposure with the country's most innovative health systems and plans
• Own your success and the ability to significantly impact the growth of our company

Principal Software Engineer

• Create tools to easily manage content and configure automated messaging (surveys, push notifications and chatbot communication) for care programs.
• Develop workflow digitization tools to help our Implementations and Clinical Programs teams to seamlessly collaborate with customers while designing solutions/programs.
• Support sustainably scaling implementations including reducing the dependency on engineering to launch new care programs.
• Fluency with Javascript, Nodejs and a frontend framework.
• Expertise consuming RESTful APIs.
• Experience with relational and/or NoSQL database platforms (such as MongoDB, MySQL, Postgres, Redis, Cassandra, DynamoDB, Elasticache).
• Qualifications (Required): Fluency with Javascript, Nodejs and a frontend framework.
• Qualifications (Bonus): Experience with React/Redux/Typescript.
• Experience in healthcare.
• Prior work at a startup.

Memora Health Jobs in New York City