Metaplane
Monitor everything in your data stack. Ensure trust with data incident detection, impact diagnosis, and usage analytics.
11 - 50
Lead Technical Account Manager
August 9
🏡 Remote – New York
Metaplane
Monitor everything in your data stack. Ensure trust with data incident detection, impact diagnosis, and usage analytics.
11 - 50
Description
• Own the ongoing relationship with our customers after onboarding • Discover new pain points and needs to help customers use Metaplane • Deepen customer usage of the platform to grow accounts and develop advocates • Collaborate with Product, Sales, and Marketing teams to provide customer insights
Requirements
• Data landscape knowledge: Understand how data engineers and analytics engineers operate • Presentation skills: Comfortable leading compelling presentations to various audiences • Curiosity: Proactive attitude towards learning and staying abreast of industry trends • Customer-centric thinking: Focus on customers’ success and happiness with the platform • Collaborative: Work heavily with customers and internal teams
Benefits
• Competitive salary and equity • Fully covered health, dental, and vision insurance • 401(k) plan with employer match • Ownership of your work, and collaboration with a closely-knit team • Training and support to develop key skills for the role
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