Cloud Operations Engineer, FedRamp

May 23

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MongoDB

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A developer data platform built on the leading modern database.

open source • databases • mongodb • software developer

1001 - 5000

Description

• Successfully coordinate and collaborate with a global team of Cloud Operations Engineers tasked with ensuring uptime guarantees to the Atlas customer base • Help scale the worldwide Cloud Operations Engineering team with strategic implementation and refinement of new processes and tools • Assist in scoping, designing, and deploying systems that reduce Mean Time to Resolve for customer incidents • Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in proactive resolution • Automate routine monitoring and troubleshooting tasks • Diagnose live incidents, differentiate between platform issues versus usage issues, and take next steps toward resolution • Assist in performing root cause analysis after incidents recovered

Requirements

• 2+ years experience with being an on call DevOps, SRE, or Cloud Operations engineer • Expertise with Linux system administration, configuration, troubleshooting • Experience in monitoring, system performance data collection and analysis, and reporting • Knowledge of database operations and concepts • Expertise with networking technologies like DNS, TCP/IP, etc • Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure) • Knowledgeable about a wide range of web and internet technologies • Capability to write small programs/scripts to solve both short-term systems problems • A CS/CE degree or equivalent experience • At least 1 of the following programming languages: Java, Go, Python, Javascript • A keen interest in learning new things

Benefits

• Equity • Participation in the employee stock purchase program • Flexible paid time off • 20 weeks fully-paid gender-neutral parental leave • Fertility and adoption assistance • 401(k) plan • Mental health counseling • Access to transgender-inclusive health insurance coverage • Health benefits offerings