Service Writer

September 4

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Monroe Tractor & Implement Co.

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Providing the service & support you need to get tough jobs done.

201 - 500

Description

• Assist in creating work orders. • Review and maintain all repair orders for accuracy and completeness. • Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting. • Assist in scheduling of service work. • Keep the service manager informed on all work orders. • Assist with warranties. • Intermediary between parts and service, technician lead contact for parts. • Ensure every customer is satisfied with the products and service.

Requirements

• High School diploma or equivalent. • One or more years of experience in a Service Writer position and/or service or parts department. • Great communication skills. • Familiarity with agricultural and/or construction equipment is a plus. • Computer skills including Microsoft Excel, Outlook, and Word. • Self-starter with attention to detail, strong organization, and is goal-oriented. • Comfortable dealing with the public. • Strong team player. • Able to lift 25 pounds.

Benefits

• Medical, Dental & Vision Insurance • 401K Plan + Match • Competitive Paid Time Off Policy • Short/Long Term Disability • Family-owned and operated • Annual Reviews • Annual Incentive Bonus opportunity