OpenSesame
We help companies develop the world's most productive and admired workforces.
elearning • online courses • mlearning • online marketplace • compliance training
51 - 200
Customer Success Manager
September 4
🏡 Remote – New York
OpenSesame
We help companies develop the world's most productive and admired workforces.
elearning • online courses • mlearning • online marketplace • compliance training
51 - 200
Description
• Primary point of contact for customers • Responsible for customer success metrics • Conduct account reviews and maintain engagement • Handle day-to-day communications and requests • Identify opportunities to grow accounts • Develop scalable resources and create best practices
Requirements
• Relationship driven with B2B experience • Passion for technology and elearning • Exceptional communication and problem-solving skills • Detail-oriented with project management abilities • Independent worker • Identifies trends from customer feedback
Benefits
• Comprehensive benefits package including professional development • Health insurance • 401(k) matching • Paid time off
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