Senior Solutions Engineer

March 21

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Ordergroove

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Relationships are the heart of commerce. Let's build them together.

customer experience • eCommerce • software-as-a-service • technology • Internet of things

51 - 200

Description

• Partner with sales executives to develop comprehensive technical proposals for enterprise-level clients on their native eCommerce platform and gain the technical win and close new business • Translate client business needs into technical solutions, ensuring the proposed solutions work within the technical architecture of the product and enable a high-quality product • Architect and design complex implementations that integrate seamlessly with existing systems and workflows • Proactively identify and solve client pain points, exceeding expectations and fostering long-term relationships • Partner with the product teams to stay up-to-date on the latest Ordergroove features, functionality, and best practices • Provide feedback to the product team and coach the organization on opportunities to build new features and functionality into the platform • Ensure continuity with account teams post-signature and serve as a point of escalation for technical questions before the start of development • Develop and deliver technical presentations to educate and engage prospective clients

Requirements

• 5+ years of experience in solution architecture or engineering within the eCommerce industry • Enterprise background with proven experience with Shopify, including in-depth knowledge of its architecture, capabilities, and limitations • Strong understanding of eCommerce best practices and trends and SaaS technologies • Excellent communication and presentation skills, with the ability to tailor technical information for diverse audiences, including creating technical diagrams and flow charts to highlight systems architecture • Familiar with HTML, CSS, JS, SQL, and API frameworks and API tools such as postman • A collaborative mindset with a passion for building strong relationships • Experience with headless commerce architectures and APIs

Benefits

• Raised over $100M from top-notch investors • Remote-first team with members all over the world • Hundreds of customers including The Honest Company, Petsmart, L’Oreal, Unilever, Peet’s Coffee, KIND Snacks, La Colombe Coffee, TULA, and many more • Recently named one of the Best Companies to Work For in New York for the third year in a row