data.world is the data catalog platform. Its cloud-native SaaS (software-as-a-service) platform combines a consumer-grade user experience with a powerful knowledge graph to deliver enhanced data discovery, agile data governance, and actionable insights. data.world is a Certified B Corporation and public benefit corporation and home to the world’s largest collaborative open data community with more than two million members, including ninety percent of the Fortune 500. Our company has sixty-two patents and has been named one of Austin’s Best Places to Work seven years in a row.

data.world

Solutions Engineer

Bridge technical expertise and strategic business insights for our partnerships.

• Serve as the primary technical resource for channel partners and internal Partner Account Managers (PAMs), ensuring they have the knowledge and resources needed for success.
• Respond to technical queries with clarity and precision, enhancing partner capabilities and readiness.
• Support initial partner queries for customer projects.
• Reporting directly to the Vice President of Solutions & Services and collaborating closely with the Vice President of Alliances, you will be accountable for supporting the alliance team's strategy and goals, and for expanding our partner ecosystem and offerings.
• Support partners from a technical and solutioning perspective in their opportunity discovery and data.world-related service delivery.
• Develop comprehensive training and certification programs tailored specifically for channel partners, focusing on technical mastery, sales strategies, and practical applications of our data catalog, governance suite, and AI tools.
• Create detailed, engaging training materials, guides, and e-learning modules designed to boost partners’ technical understanding and operational expertise in data management and AI applications.
• Represent our company at large conventions and partner events, presenting the capabilities of the data.world platform to a diverse audience ranging from partner prospects to seasoned service providers. Your presentations will highlight the value and unique advantages of our solutions, enhancing partner engagement and recruitment.
• Work closely with partner marketing to ensure proper technical feedback is provided, and incorporated.
• Maintain regular interaction with partners from the onset to assess their ongoing training needs and gather feedback.
• Develop and refine metrics to evaluate the effectiveness of training programs, measuring their impact on partner performance, sales success, and overall business outcomes.
• Be prepared to travel up to 40% within the US, leading hands-on training sessions and building strong relationships with partners. Your direct engagement will be crucial in fostering trust and commitment among our partners.

Solutions Architect - Partnerships

Graphics Designer

Design and deliver user experiences for data.world's collaborative data platform.

• Design complex UX workflows, craft implementation-ready UI mockups, prototyping microinteractions, conduct visual QA, and participate in user research studies
• Work iteratively and collaboratively with product managers and engineers on both strategic initiatives and production-ready components
• Collaborate closely with other designers, including weekly critiques and brainstorming sessions
• Maintain and evolve our library of system-level UX patterns and UI components
• Facilitate and observe qualitative user research and testing sessions, analyze the results, and share learnings with the team
• Tell the stories of how people interact with our product features and each other through sketches, mockups, prototypes, and diagrams
• Iterate on our persona documentation, working closely with the client-facing team and individual users to augment and iterate on existing learnings
• Work in a dynamic, agile, and data-driven environment as a member of an outcome team
• Have true ownership of the outcomes you work on, from requirements gathering to MVP definition to reviewing post-implementation metrics
• Have the opportunity to grow and develop new skills in a highly transparent and supportive environment
• Uphold and inspire a high level of design execution throughout the team

Senior Product Designer - Visual Design & UX

Marketing

Develop and execute partner marketing programs for data catalog solutions.

• Be the “go-to” person for supporting the alliances strategy and related demand generation activities.
• Drive our partner onboarding process, building templates for repeatable messaging, sales presentations, and marketing collateral.
• Work with partners to develop co-branded messaging, success stories, technical content, and marketectures showcasing our joint value, often co-presenting with our Partner SA.
• Ensure the Partner Portal is up-to-date and features the latest content, self-service templates, and events calendar.
• Create partner and sales enablement materials that explain our “better together” stories and speed deal identification.
• Ensure that the Partner Account Managers (PAMs) are up-to-speed on the latest market & partner trends and are trained on all relevant knowledge.
• Develop engaging partner marketing programs and produce associated content (webinars, blogs, videos, white papers, presentations, web copy) that showcase platform capabilities.
• Edit and layout partner training materials produced by our customer experience team.
• Develop metrics to track the success of partner marketing programs and regularly report on results to the marketing and sales teams.
• Assist the team as they execute on partner field events and conferences, providing support with lead follow up and campaign development.
• Support landing page creation, social posts, campaign strategy, and outbound templates.

Senior Partner Marketing Manager

Customer Success Manager

• Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value and adoption of our products and services, ensuring retention
• Work with customers to establish critical goals or other key performance indicators; then aid the customer in achieving their desired outcomes
• Maintain high levels of customer engagement (including on-site meetings) with a focus on building customer loyalty
• Conduct workshops, business reviews and proactively suggest solutions to common customer challenges
• Coach customers to be product experts and train their teams on data.world’s best practices so they become increasingly self-sufficient
• Proactively spot and correct any issues that could affect customer satisfaction or retention
• Project manage account escalations
• Detect, report, forecast and mitigate customer risk
• Develop, prepare, and nurture customers for advocacy; drive customer references and case studies
• Continually identify and develop new uses for data.world that drive adoption and align to customers’ business needs and strategic goals
• Work to identify and/or develop upsell opportunities in partnership with the Account Executive
• Advocate customer’s needs and escalate issues interdepartmentally
• Develop Customer Success assets and methods, and work with Product Marketing to create new or refine existing adoption materials

Customer Success Director

Business Operations & Strategy

Drive sales effectiveness and optimize GTM operations using Salesforce.

• Play a pivotal role in driving sales and go-to-market (GTM) effectiveness at data.world.
• Leverage your deep expertise in Sales Operations and Salesforce to implement and optimize processes that align with our revenue goals.
• Work closely with Sales, Marketing, Customer Success, Partnerships, and other cross-functional teams to ensure that our GTM operations are efficient, scalable, and data-driven.

data.world Jobs in New York City

data.world

Solutions Architect - Partnerships

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Senior Product Designer - Visual Design & UX

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Senior Partner Marketing Manager

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Customer Success Director

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Senior Revenue Operations Manager

data.world