Senior Partner Success Manager

2 days ago

🏡 Remote – New York

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Logo of Pipe

Pipe

Pipe is the modern capital platform built to connect business owners to fast, frictionless, dilution-free funding.

Growth Financing • Startup Financing • Growth Capital

51 - 200

Description

• This is a full-time, fully-remote position as a Senior Partner Success Manager where you’ll have the opportunity to work with some of Pipe’s largest partners. • Your mission will be to manage existing alliance partners and ensure that Pipe’s embedded products drive growth within their business. • You’ll onboard, manage, and grow Pipe’s partners, and identify net new opportunities with existing partners. • You’ll be expected to proactively manage accounts, produce project plans, implement and track milestones to monitor partnership success, and present this both internally and externally to our largest partners. • You’ll meet with our partners on an ongoing basis, and understand their current and future problems and requirements, ensuring that Pipe is positioned as a partner that they can grow with. • You will help alliance partners upskill their sales team and reseller partners, working closely with Pipe’s Go-To-Market and Product teams, sharing feedback, and ensuring Pipe’s alliance partners are set up for success. • You’ll work with the Head of Partnerships to monitor the success of alliances, and scope and produce business cases on how we can grow such accounts.

Requirements

• 7-10 years experience in a partner-facing role. Ideally, the candidate would have experience in working with embedded products. • A technical understanding, with the ability to work with Product and Engineering teams to understand implementation plans and partner requirements. • Exceptional communication and interpersonal skills, with an emphasis on relationship building. • A self-starter mentality with the drive to proactively manage accounts and identify new growth opportunities. • Excellent project management and organizational skills, with a proficiency with CRM software.

Benefits

• We want you to feel like an owner and that should be reflected in your salary and equity. • The best equipment: we'll provide it if you want it and it helps you do your job. Computers, monitors, desks, chairs, headphones, speakers, microphones, webcams, keyboards, mice, etc. • A good work-life balance: we do our best work when we regularly can step away from it and live our lives. • Flexible vacation and work hours. We don't adopt conventional work practices that are meaningless for the type of work we do. • Parental leave for anyone who is growing their family, regardless of gender. • Great good health, dental, and vision insurance. • Great colleagues: we value a culture of authenticity, humility, and excellence. We want you to make a footprint on our culture.

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