ProTrials Research, Inc., is a full-service clinical research organization (CRO) and woman-owned business headquartered in San Jose, CA, with clinical operations personnel located throughout North America and across the world. ProTrials works with sponsors in the pharmaceutical, biotechnology and medical device industries to deliver high-quality clinical development services in a wide range of therapeutic areas. Founded in 1996, ProTrials has been successfully supporting clinical research for over 25 years.

ProTrials Research Inc.

Research Scientist

Monitor and manage clinical trials at ProTrials.

Monitor clinical studies of investigational and approved products
• Manage and train site personnel on therapeutic area, protocol requirements, proper source documentation, and case report form completion
• Manage and track the preparation and return of investigational supplies at individual sites
• Monitor and document investigational product dispensing, inventory, and reconciliation
• Monitor and document laboratory sample storage and shipment
• Monitor trial by reviewing and reporting on site enrollment and termination updates, monitoring visits, protocol deviations/exceptions, serious adverse events, and laboratory abnormalities
• Review source data and case report forms for accuracy, completeness, and integrity of the data, and identify and resolve ongoing data issues
• Review data queries and listings, and work with study centers to resolve data discrepancies
• Review regulatory documentation for accuracy and completeness, and support study centers with regulatory issues
• Maintain complete and accurate study files and review files to ensure all appropriate documentation is present
• Maintain consistent and timely contact with the study centers, investigators, coordinators, client personnel, and other individuals involved in clinical trials
• Serve as a resource for project team members including supporting CRA I and CRA II staff by providing solutions to resolve issues

Senior Clinical Research Associate

Clinical Research Associate ensures successful clinical trial operations at ProTrials.

• Monitoring clinical studies of investigational and approved products that have been determined to satisfy a medical need and/or offer a commercial benefit. This may include the following site visits: qualification, initiation, interim, and close out
• Managing and training of site personnel on therapeutic area, protocol requirements, proper source documentation, and case report form completion
• Managing, preparing, sending, tracking, and returning investigational supplies at individual sites
• Monitoring and documenting investigational product dispensing, inventory, and reconciliation
• Monitoring and documenting laboratory sample storage and shipment
• Monitoring trial by reviewing and reporting on the following: site enrollment and termination updates, monitoring visits, protocol deviations/exceptions, serious adverse events, and laboratory abnormalities
• Reviewing source data and case report forms for accuracy, completeness, and integrity of the data, and identifying and resolving ongoing data issues
• Reviewing data queries and listings, and working with the study centers to resolve data discrepancies
• Reviewing regulatory documentation for accuracy and completeness, and supporting study centers with regulatory issues
• Maintaining complete and accurate study files and reviewing files to ensure all appropriate documentation is present
• Maintaining consistent and timely contact with the study centers, investigators, coordinators, client personnel, and other individuals involved in clinical trials.
• Following Good Documentation Practices, completing Visit Reports and site correspondence in accordance with SOPs

Clinical Research Associate

Account Manager

Oversee account management team in clinical research industry to ensure client satisfaction and business growth.

• Direct and manage account management team
• Analyze and report team performance metrics
• Ensure timely, successful, and high-quality delivery of clinical projects across the team
• Build and maintain strong, long-term relationships with key clients
• Identify potential risks, influence project teams, and develop mitigation plans while fostering client satisfaction

Director of Account Management

Business Development Rep

• Achieve and exceed sales targets and other Key Performance Indicators (KPIs)
• Develop and implement a comprehensive business development strategy to achieve organizational growth objectives in conjunction with established departmental plan
• Identify and prioritize target markets and potential clients in line with the company’s capabilities and strategic goals
• Cultivate and maintain relationships with key decision-makers at pharmaceutical, biotechnology, and medical device companies
• Identify and engage new clients, understanding their needs and presenting tailored service offerings to secure new business
• Oversee the preparation of proposals, contracts, and presentations to prospective clients
• Negotiate budgets and scope of work ensuring alignment with both client requirements and company capabilities
• Conduct market research to identify emerging trends, potential opportunities, and competitive landscape
• Provide insights on industry trends and client needs to inform business strategy and service development
• Work closely with internal teams including clinical operations, Project Delivery Directors, resourcing, and finance to ensure seamless project delivery and client satisfaction
• Mentor team members involved in the sales process, fostering a culture of excellence and continuous improvement
• Prepare and present regular reports on business development activities, pipeline status, and revenue forecasts to senior management
• Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility and generate new leads
• Develop and deliver presentations to industry groups and stakeholders, showcasing the company’s expertise and service offerings
• Ensure all business development activities are accurately accounted in the CRM or other tracking tools to maintain sales activities and track progress 
• Ensure appropriate hand-off of new projects by transferring knowledge on client needs and expectations to appropriate project partners

Director of Business Development

• Develop and execute comprehensive marketing and business development strategies and initiatives to achieve revenue targets and market expansion; communicate business development strategies and progress to the executive team
• Identify emerging market trends and business opportunities to guide strategic planning
• Cultivate and maintain strong relationships with existing and potential clients
• Serve as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded
• Conduct market research and outreach to identify potential clients and understand their needs and degree of interest in the company’s products, services, and timeframe. Utilize established tools outlining the ideal customer profile and client/opportunity qualification.
• Analyze the competitive landscape to inform strategic decisions; inform appropriate cross-functional stakeholders of significant changes to clients such as financial holdings, mergers/acquisitions, or product development changes
• Negotiate budgets and scope of work to secure new business
• Collaborate with cross-functional teams, including clinical operations, project delivery directors, resourcing, and finance, to ensure seamless service delivery; ensure appropriate hand-off of new projects to the project team
• Track and report on key performance indicators (KPIs) related to business development activities
• Oversee the preparation of compelling proposals and presentations; manage the full-cycle bid proposal and bid defense process including coordination, preparation, attendance, and follow-up on proposals and bid defenses
• Manage, plan, and attend appropriate industry trade shows, conferences, seminars, networking events, etc.
• Ensure all business development activities are updated and accurate in the CRM database

ProTrials Research Inc. Jobs in New York City