Our team of eCommerce professionals extend eCommerce department operations with scalable, on-demand, proactive leadership. A complete virtual eCommerce department, Retail Reinvented is highly relevant to today’s remote work environment.

Retail Reinvented

Software Engineer

• Review code and project delivery to improve quality and collaboration
• Perform Magento 2 customizations and module development
• Deliver back-end development for Magento 2 Commerce projects
• Collaborate on the design and development of new solutions
• Support front- and back-end Magento 2 development projects

Junior Magento Developer (Remote)

Social Media Manager

• Develop, implement and manage social media strategy for multiple brands
• Define the most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools such as SocialPilot
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales, and Product Development teams
• Build a social media team with channel specializations

Ecommerce

• Provide phone, chat, and e-mail support to retail customers
• Resolve product and service problems of retail customers
• Process orders and modifications
• Escalate complaints across multiple communication channels
• Maintain solid customer relationships
• Resolve customer complaints
• Data entry and research as required
• Provide product and service information
• Log customer calls and annotate chat interactions
• Receive and place customer service telephone calls

Retail Reinvented Jobs in New York City