Community Manager

2 days ago

🏡 Remote – New York

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Logo of ReversingLabs

ReversingLabs

RL - Trust Delivered.

Cyber security • Reverse engineering • Cyber threats • APT • Directed attacks

201 - 500

💰 $56M Series B on 2021-08

Description

• Responsible for defining the community's mission, goals, and values and broader community engagement strategies to drive growth, retention, and advocacy within the ReversingLabs Community • Build and nurture relationships with community members, and open source organizations ReversingLabs is part of, serving as a trusted resource and providing guidance, learning programs, conflict resolution, and support • Identify and work with top external open source projects, maintainers, package managers, communities, partners, and marketplaces to promote ReversingLabs • Conceive and develop incentive programs to drive community engagement • Manage and moderate community platforms, including forums, social media groups, and chat channels • Representing the community and project at conferences, events, and in media • Create and curate content to share with the community, external bloggers, influencers, and partner communities including articles, blog posts, tutorials, newsletters and community documentation • Cross-functionally promote and organize community events, such as webinars, meetups, and conferences • Collaborate with cross-functional ReversingLabs teams to gather insights and feedback from the community, and to identify opportunities for improvement and innovation • Collaborate with the product team to define and develop new capabilities within the platform • Develop and monitor community metrics and engagement levels, leveraging data to inform community strategy and drive continuous improvement • Stay up-to-date with industry trends and best practices in community management

Requirements

• 3+ years of experience in community management or a related role building and nurturing online communities, forums, and social media groups ideally related to application security • Deep knowledge of the cybersecurity industry, ideally in application security, is a must, with a minimum of 5 years of experience. • Strong and demonstrable connection to the Open Source Software community • Understanding of software development processes, version control systems, and coding practices • Strong understanding of online community platforms such as Discourse, Slack, Discord, GitHub, and mailing lists, and content management systems (CMS), and social media management tools • Excellent written and verbal communication skills to build rapport and establish trust with community members • Proficiency in content creation and curation • Experience organizing and hosting developer or cybersecurity community events such as webinars, meetups, and hackathons • Bachelor's degree in a technical, marketing, or a related field • Strong organizational, project management, time management, and multitasking abilities to coordinate multiple projects and deadlines • Self-motivated and able to work independently

Benefits

• Competitive compensation packages (base, bonus and equity) • HRA - RL covers your Medical deductible through reimbursements • Employer paid dental, vision, disability & life insurance • Voluntary Buy up Life Insurance for you and your dependents • 401k: Traditional and Roth • Flexible Spending Accounts (health & dependent) • Flexible PTO-take time when you need it • Quarterly (3 day) Wellness Weekends • Pet insurance • Hospital Indemnity insurance and Accident insurance • Employee Assistance Plan (EAP)- offering mental health, financial, and legal resources • Remote Work Stipend to cover the cost of your internet and cell phone cost • All employees receive a complimentary membership to the Calm app, promoting mental well-being and stress reduction • Volunteer Time allowance of 8 hours yearly to support the 501c of your choice • Opportunities for advancement • Innovative and collaborative work environment

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