In today’s world of always-on online consumption and commerce, consumers are demanding what they want, when they want it. Salsify empowers brand manufacturers to win on the digital shelf. 

Salsify's CommerceXM platform combines Product Experience Management (Integrated PIM, DAM & Experience Builder) with core commerce capabilities designed to enable sales both across retailer/distributor channels as well as  marketplaces, social commerce, and direct-to-consumer (D2C) sites. The world's biggest brands including Mars, L'Oreal, Coca-Cola, Bosch, and GSK use Salsify every day to stand out on the digital shelf. 

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Salsify

Project Manager

Manage projects delivering Salsify solutions for brand manufacturers and retailers.

• As a Project Manager, you play an instrumental role on our Professional Services team by driving the successful delivery of packaged and custom implementation engagements by managing all aspects of the customer’s experience.
• In this role, you will work consultatively with customers to set expectations, plan, communicate, and negotiate project scope, activities, timeline, and budget.
• Our Project Managers enable teams to implement elegant win-win solutions, while creating a streamlined customer experience even when there are many moving parts behind the scenes.

Services Project Manager

Customer Success Manager

Engage, enable, and retain Salsify’s Enterprise and Global customers post-sale.

• This is a remote position and is open to US candidates at this time.
• Salsify is seeking a highly motivated, growth-focused, and results-driven Customer Success Manager to engage, enable and retain a portfolio of Salsify’s Enterprise and Global customers.
• The CSM is ultimately responsible for the complete post-sales lifecycle of a portfolio of Salsify customers.
• This role is passionate about ensuring that customers receive maximum business value from their ProductXM investment.
• The results of these interactions are customer retention, customer satisfaction and organically uncovering growth opportunities for Salsify through potential new areas of customer value.

Account Executive

Identify and manage partnership opportunities for retailers on Salsify's digital shelf solutions.

• Responsible for identifying, managing, and executing partnership opportunities within a named set of Retail accounts.
• Plan and execute formal activities with the Retailer, including discovery sessions, proposals, presentations, brand advocacy outreach programs, and licensing negotiations.
• Identify key influencers and stakeholders, establish new relationships with target connections, and nurture existing relationships with the goal of expanding partnership agreements.
• Manage Executive relationships within the assigned account base to ensure business value is identified and delivered against the Retailers KPIs and business objectives.
• Influence and execute an account success plan that is managed jointly across the account stakeholders and internal stakeholders.
• Maintain a strong understanding of customer-centric selling, and all associated tools (sales process, sequence of events, etc.) and actively implement them in opportunities.
• This role closely partners with sales engineering, retail success, services & operations, and renewal managers to create and close opportunities.
• Keep up to date with industry trends and competitive landscape to provide thought leadership for named accounts, educating them on best practices to grow their business.

Retail Account Executive

Lead ecommerce strategy for global enterprise clients at Salsify, a digital shelf platform.

• Lead client engagements as an ecommerce strategist
• Define Salsify global program strategy for Tier 1 enterprise customers
• Serve as an ecommerce thought leader and consult on industry best practices

Salsify Jobs in New York City

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Services Project Manager

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Customer Success Manager

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Retail Account Executive

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Senior Customer Success Program Architect

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