About Sardine:
Sardine is on a mission to make payments instant and risk-free so consumers and businesses can move money confidently. Fraud is a burden on society, as slow payments and high-fraud rates reduce business growth and create systemic risk for the economy. Sardine enables all companies, whether big or small, to improve risk management by having the world’s best API for fraud detection and compliance within financial services. The company also offers instant settlement for crypto and NFT transactions.

Sardine

Sales Engineer

Lead the Sales Engineering team to enhance their skills and technical integration experience.

• Lead and mentor the Sales Engineering team, providing support to enhance their skills and performance.
• Join the Sales team on calls with integration prospects to understand their needs and explain technical integration requirements.
• Elicit customers' fraud and compliance use cases and pain points.
• Conduct technical training and product demos specific to customer needs.
• Hold scoping discussions with customers to capture all use cases and product needs in detail.
• Collaborate with the design team to build prototypes for new features and user experience workflows for how new features can live within partner applications.
• Synthesize client feedback and make technical implementation recommendations.
• Support clients' engineering teams.
• Identify areas for improvement; communicate these issues and possible solutions to product teams and management.
• Manage and prioritize multiple projects and initiatives, ensuring timely and effective delivery of solutions.

Sales Engineering Manager

Technical Writer

Create and maintain API documentation for a financial crime prevention platform.

• Write API documentation such as API reference docs and developer guides
• Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
• Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers
• Develop and use all content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user's understanding of the Open APIs
• Be the first to respond to developer queries on API forums and resolve the issues.
• Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs
• Keep the emphasis on the documentation that is technically accurate and brings clarity to even complex processes.

• Join the Sales and Business Development team on calls with integration prospects to understand their needs and explain technical integration requirements
• Elicit customers' fraud and compliance use cases and pain points
• Conduct technical training and product demos specific to customer needs
• Hold scoping discussions with customers to capture all use cases and product needs in detail
• Work with the design team to build prototypes for new features and user experience workflows for how new features can live within partner applications.
• Synthesize client feedback and make technical implementation recommendations.
• Support clients' engineering teams.
• Identify areas for improvement; communicate these issues and possible solutions to product teams and management.

Product Manager

• Create and steer Compliance product roadmap
• Work closely with product designers, data analysts, and engineering teams to define detailed product specifications, review technical capabilities, prioritize projects
• Own specification for AML APIs with Sardine’s technology partners
• Build a best-on-class Compliance solution loved and trusted by Compliance teams around the world

Product Manager - Compliance

Account Manager

Support fraud, payments, and compliance-related products as Sardine grows.

• Be the primary point of contact for our customers, attending to day-to-day and 'big picture' problems and opportunities and helping maximize the customer's ROI in Sardine
• Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers
• Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally
• Speak knowledgeably and advise on best practices relating to fraud, compliance, and payments topics
• Build, monitor, and communicate KPIs to clients
• Provide strategic analysis and critical thinking as we plan long-term expansion
• Work with Sardine's risk analytics teams to proactively solve new fraud typologies and actively communicate findings to customers.

Strategic Account Manager - Post-Sales

Account Executive

Cultivate client relationships and drive sales strategies for fraud prevention solutions.

• As an Account Executive for our Enterprise team, you will play a pivotal role in championing the Sardine value proposition.
• Your responsibilities include cultivating a qualified pipeline, formulating sales strategies, and securing deals within prestigious US banks, Fortune 1000 companies, and other Large Enterprises.
• This individual contributor position reports directly to the Head of Global Sales.
• Sardine seeks an accomplished sales professional with a proven track record and an established network in Fraud and Financial Services, particularly in dealings with Large Banks and Fortune 1000 corporations.

Sardine Jobs in New York City