Scenic is a private, Australian-owned company, employing staff and tour crew worldwide. We are truly global, operating hundreds of extended touring programs to many exotic domestic and international destinations.From humble beginnings to world-renowned luxury cruise and tour operator, in 2016 Scenic celebrated 30 years as a leader in its field. The Scenic team has worked tirelessly to earn a world-class reputation for creating and delivering the ultimate cruising and touring itineraries for travellers who seek wondrous experiences and exceptional 5-star service.https://www.scenic.com.auhttps://www.scenic.co.ukhttps://www.scenic.cahttps://www.scenicusa.com

Scenic - Luxury Cruises & Tours

Sales

Provide exceptional travel experience to guests through phone and email communication.

• Deliver exceptional guest experience either over the phone or via email
• Process sales calls to close new individual sales for direct guest and travel advisors
• Answer detailed questions regarding various itineraries, ships and land programs offered by Scenic Luxury Cruise & Tours and Emerald Cruises
• Accurately quote rates, promotions, flights utilizing Sabre software
• Follow sales techniques to close sales and maximize company revenue
• Utilize techniques to upsell suite categories, add hotel packages and additional ancillary products
• Effectively communicate and follow-up with guests and travel advisors to collect payment
• Develop positive working relationships with various departments and staff worldwide
• Adhere to company policies and guidelines including attendance and workforce adherence
• Provide 5-star service at all times to our direct guests and travel advisor partners
• Achieve monthly KPI’s which include minimum guests booked, attendance adherence and successful call monitoring

Reservations Consultant - Sales Agent

Provide exceptional guest service for luxury travel bookings over phone and email.

• Build a career with a global company
• Supportive Leadership Team & Company Culture
• Deliver exceptional travel experiences to your guests
• Process sales calls to close new individual sales for direct guests and travel advisors
• Answer detailed questions regarding various itineraries, ships and land programs offered by Scenic Luxury Cruise & Tours and Emerald Cruises
• Follow sales techniques to close sales and maximize company revenue
• Provide 5-star service at all times to our direct guests and travel advisor partners

Scenic - Luxury Cruises & Tours Jobs in New York City