Sinch brings businesses and people closer with tools enabling personal engagement. Our leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice, and video. Our global headquarters are in Stockholm, Sweden, and we have a local presence in more than 30 countries - probably somewhere near you!Shares are traded at NASDAQ Stockholm: XSTO: SINCH

Sinch

Account Manager

Drive growth and manage third-party relationships in communications technology.

• Lead the indirect sales team to drive gross profit through strategic partnerships.
• Drive growth across platform ecosystem partners, ensuring these partnerships enhance our ecosystem's value proposition.
• Develop and execute a global partner strategy and framework with scalability and efficiency in mind.
• Collaborate with regional leadership to set priorities and execution plans for partnerships.
• Build and manage Sinch’s growth engines by balancing investments and focus across prioritized partnerships.
• Enhance go-to-market (GTM) strategies, accountability, and business acumen within the partner function.

VP - Partnerships

Sales

Lead North America sales team supporting 90,000 customers across various segments.

• Responsible for leading the North America Sales organization supporting over 90,0000 customers
• Identifying, securing and maximizing growth potential of new customers

SVP - Sales

Customer Success Manager

Ensure customer satisfaction and maximize value from our solutions for their business.

• Develop and maintain positive relationships with assigned customer accounts, ensuring their needs are met and expectations are surpassed.
• Understand and align with team leadership the strategic goals of each account.
• Monitor customer health metrics, identifying potential issues, and proactively addressing them.
• Deliver training sessions to customers to ensure they are applying our solutions to their fullest potential.
• Act as the primary point of contact for customer inquiries, coordinating with various internal teams to resolve any issues.
• Analyze data to provide insights and recommendations to clients.
• Regularly check in with clients, gathering feedback and ensuring their continued satisfaction with our products and services.
• Advocate for customer needs within the organization, providing feedback to product and development teams.
• Drive upsell opportunities and collaborate with an account executive on cross-sell opportunities.
• Stay updated on industry best practices and trends to provide expert advice and guidance to clients.

Customer Success Manager - Enterprise

Account Executive

Manage and close mid-six figure ACV deals while building relationships with various brands.

• Work with national and international brands, building relationships and matching solutions to business initiatives
• Uncover opportunities with target companies while running day to day within defined sales process
• Maintain, build and own specific relationship maps for your territory
• Focus on core industry verticals as defined by sales leadership
• Develop a deep comprehension of customer's businesses and competitors strengths and weaknesses
• Negotiate favorable pricing and business terms by demonstrating value and ROI
• Follow defined sales processes and document all activities and meetings
• Identify and match business initiatives to solutions in all opportunities

Enterprise Mid-Market Account Executive

Drive revenue growth and close deals as an outbound seller for innovative CPaaS solutions.

• Navigate sophisticated sourcing models and lead legal negotiations
• Collaborate closely with clients, aligning their business goals with innovative solutions
• Proactively pursue opportunities to upsell existing non-contract customers
• Showcase ability to decipher complex challenges and devise innovative solutions
• Seamlessly use Salesforce and other sales utilities

Senior Account Executive

Maximize short-term earnings and develop exceptional sales skills through SaaS solutions.

• We are seeking an expert Senior Account Executive with a genuine passion for technology and a proven track record of managing and closing high velocity SaaS deals.
• Sinch is in a high-growth phase and investing in our U.S. sales team, this role is focused specifically in our SaaS applications that power messaging solutions for our customers.
• This represents a fantastic opportunity for an ambitious Account Executive to maximize short-term earnings, develop exceptional sales skills, career growth opportunities and to learn about our wealth of proven technologies.

Sinch Jobs in New York City