Sky IT Group
Powered by technology, driven by experience.
Data Collection Expertise • POS Tracking • Quality Assurance • Quality Management • Application Software Quality
51 - 200
Business Analyst
March 20
🏢 In-office - Manhattan
Sky IT Group
Powered by technology, driven by experience.
Data Collection Expertise • POS Tracking • Quality Assurance • Quality Management • Application Software Quality
51 - 200
Description
• Attend and actively participate in routine luxury fashion account client meetings, both on- and off-site. • Maintain customer satisfaction throughout the account management process: this includes applying exceptional written and verbal skills, keen ability to “problem-solve” and decipher user inquiries, and collaborate efficiently between internal teams and client contacts. • Liaison between internal technical production teams and client business users, and follow up with customers to address reporting issues and inquiries. • Validate, on occasion and when needed, retail data using excel. • Utilize listening and probing skills to identify and assess the client’s needs. Exercise sound judgment to analyze and identify solid opportunities in line with corporate strategy. • Deliver a high quality overview and demonstration of reporting services, and be able to respond to standard questions regarding the company and services via company selling standards. • Provide feedback to the various internal teams to help drive new solutions, create more effective marketing tools, and improve current solutions.
Requirements
• Four-year Degree, preferably in Business. • 1-2 years experience in apparel/fashion merchandising, buying, planning or related activities. • Proven success in managing internal and external relationships, communications. • Proven ability to comprehend basic retail math and utilize intermediate-to-advanced excel skills across daily activities. • Knowledge of retail/wholesale enterprise and business intelligence reporting programs (e.g. SAP, BlueCherry, RLM, Island Pacific, Retail Pro, QlikView, Microstrategy, Cognos). • Fashion or consumer products industry knowledge preferred.
Benefits
• Competitive Salary • Health, dental, and vision insurance • 401(k) retirement plan with company match • Paid time off and holidays
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