Keeping Industrial America Running...
Industrial and Mobile Hydraulics • Hydraulic Service & Repair • Locations Nationwide • Design & Engineering • Productivity Solutions
April 16
🏢 In-office - Buffalo
Keeping Industrial America Running...
Industrial and Mobile Hydraulics • Hydraulic Service & Repair • Locations Nationwide • Design & Engineering • Productivity Solutions
• Responsible for guiding and directing Repair Operations • Maximize customer satisfaction • Develop knowledge of customer accounts serviced • Demonstrate broad understanding of SunSource customer service functions • Communicate and coordinate efforts with all SunSource departments
• 4 year degree preferred (Technical, Marketing or Business); 2 year Technical degree minimum • 6 or more years customer service experience • 2 or more years managing as a supervisor or working in a lead position • Hands-on Hydraulic repair shop experience • Leadership role as shop lead or foreman
• Maximize customer satisfaction • Manage team to meet P&L expectations • Drive Lead measure KPI’s on continuous improvement • Align with District Managers on sales opportunities
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