Managing Director - Operations

May 22

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Primacy

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Primacy is a digital experience agency. We create smarter experiences that connect with people during meaningful moments

Creative • Strategy • Digital Marketing • Analytics • Agency

51 - 200

Description

• Responsible for the Profit & Loss management of the Delivery team • Lead the Delivery team in improving productivity, consistently producing the highest quality work, and driving double-digit profitable top line revenue growth • Evolve the service delivery model to support significant growth while maintaining exceptional customer experience and target margins • Define outside Consultant relationship model to facilitate growth • Influence decisions on agency strategy, culture, raising capital, investor relationships and acquisition targets

Requirements

• Proven results in reenergizing and revitalizing a business unit's P&L performance in a Professional Services organization • Ideal candidate has experience in both professional services and manufacturing and can apply cross-functional knowledge to all aspects of agency services • Driven to hit aggressive gross margin targets and scale up / down through effective use of Consultants • Strong alignment with UNITED core values and consistent evidence of a Growth mindset (see the definition by Carol Dweck) • High level of intelligence and critical thinking skills • Methodical, organized and passionate about improving productivity • Proven experience in defining & implementing clear, simple and repeatable processes that are scalable

Benefits

• The best co-workers you’ll ever find • Unlimited PTO • Medical, Dental, Vision, 401k • Annual bonuses for all levels • Ongoing training opportunities • Planned outings and team events (remote workers included!)