Lead Technical Account Management Director

August 30

🏢 In-office - Manhattan

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The Trade Desk

We’re committed to making digital advertising better, because the future of the open internet depends on it.

Online Advertising • Real Time Bidding • Demand Side Platforms • Behavioral Targeting • Data Management Platforms

1001 - 5000

Description

• Technical Account Managers oversee integrations with clients, inventory/publisher partners, data partners and others. • The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations by providing necessary documentation and technical guidance. • They serve as liaisons between our partners and Engineering teams. • The Lead Director, Technical Account Management oversees a regional team of TAMs who are responsible for managing integrations and Custom Solutions with clients, particularly our largest brands. • The Lead Director will be expected to anticipate their team’s needs and ensure that they are equipped for success.

Requirements

• 8+ years of work experience in a technical client-facing role. • At least 3+ years in a product/technical management role. • Bachelor’s degree from an accredited four-year university. • Proficient working knowledge of Excel, Office and Outlook is a must. • Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred. • Demonstrable creative thinking and problem-solving abilities. • Ability to manage multiple priorities and perform in a fluid, fast-paced work environment. • Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders. • Experience managing a regional team. • Experience hiring and building a team. • Experience engaging directly with brands. • Ability to communicate efficiently and effectively. • Experience with digital advertising technology is a major plus.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents. • Retirement benefits such as a 401k plan and company match. • Short and long-term disability coverage. • Basic life insurance. • Well-being benefits. • Reimbursement for certain tuition expenses. • Parental leave. • Sick time of 1 hour per 30 hours worked. • Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter. • Around 13 paid holidays per year. • Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

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