Thimble
Quick-thinking insurance for fast-moving businesses.
Drone • Insurance • Independent Workers • Small Business • Handymen
11 - 50
Licensed Insurance Customer Service Representative
July 2
🏡 Remote – New York
Thimble
Quick-thinking insurance for fast-moving businesses.
Drone • Insurance • Independent Workers • Small Business • Handymen
11 - 50
Description
• Assist new and existing customers through inquiries and resolution of questions or issues • Help increase conversion with product knowledge for new customers • Aid existing customers with policy modifications and coverage options • Meet Service Level Agreements for customer service requests • Provide excellent customer support via phone, email, and chat • Dedicated to helping the customer succeed and leave a positive impression
Requirements
• A Property & Casualty Insurance license is required • Experience in a fast-paced, high-volume support environment • Flexible and willing to work with all teams in the company to meet our values • Excellent written and oral communication skills • Highly organized with ruthless attention to detail • Ability to adapt to changes and learn quickly • Bachelor’s degree or equivalent experience required
Benefits
• 11 paid holidays • Generous Time Off increasing with years of service • Generous paid sick time • Annual day of service
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