Traackr is the system of record for data-driven influencer marketing, providing the intelligence and tools needed to run impactful influencer marketing programs. Our platform enables marketers to invest in the right strategies, streamline campaigns, and scale global programs.

We are honored to power the most advanced influencer marketing programs in the world for brands who are leading the way including L'Oréal, Shiseido, Revlon, Calvin Klein, Coach, and AB InBev. 

Our team was born global and thrives on collaboration. You can find us in San Francisco, New York, Boston, London, and Paris. 

Traackr

Customer Success

• Oversee the entire Data Lake implementation process, from initial request to full integration
• Participate in pre-sales product demonstrations, assist in scoping projects
• Work closely with clients to understand their data and use-case requirements, delivering customized solutions that meet their specific needs
• Define and execute delivery and implementation plans, test and troubleshoot final system setup
• Assist clients in comprehending and interpreting the ingested data, offering insights and best practices to ensure they have a positive experience with the product
• Troubleshoot and resolve any issues related to data exports, ingestion, and interpretation of the data within client’s systems.
• Provide training and end-user support during and after the implementation process
• Work closely with the internal product and engineering teams to improve the scale and structure of the data exports to improve client's and internal stakeholder's experience
• Optimize and coordinate the development of shared materials (playbooks, decks, process docs)
• Identify and implement improvements in customer support processes to help achieve operational excellence

CSOps Implementation Specialist

Salesforce Administrator

• Traackr is seeking a motivated and detail-oriented Salesforce Administrator to join our team.
• The ideal candidate will be responsible for supporting the administration, configuration, and maintenance of our Salesforce platform.
• This role offers an excellent opportunity for someone who is passionate about Salesforce and eager to grow their skills in a dynamic environment.

Traackr Jobs in New York City

Traackr

CSOps Implementation Specialist

Traackr

Salesforce Administrator - US

Traackr