Strategic Account Manager

July 13

🏡 Remote – New York

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Logo of TraceLink

TraceLink

Connecting People, Processes and Companies on a Network for Greater Good

supply network collaboration • serialization • compliance • digital supply network • supply chain

501 - 1000

💰 $93M Series D on 2018-08

Description

• As a Strategic Account Manager at TraceLink, you will be responsible for managing our largest strategic customers in the Healthcare sector. • Your key responsibility will be to develop and implement growth strategies for your region. • You will build trusted relationships with C-suite executives and align your account's vision and priorities with TraceLink's products to achieve your renewal and upsell targets. • Collaboration with the Marketing and Business Development teams will be crucial to coordinate your strategies. • Additionally, you will work closely with a solutions consultant to present and demonstrate TraceLink’s solutions, emphasizing the unique value of partnering with TraceLink.

Requirements

• Define sales strategies in collaboration with the sales team and management. • Ensure high customer retention and plan for customer growth. • Renew existing customer relationships. • Handle customer requests to increase the retention rate. • Build and execute a sales plan to meet quarterly revenue targets. • Conduct customer-centric meetings, presentations, and product demonstrations, both virtually and in person, with key decision-makers and influencers. • Develop impactful proposals that highlight TraceLink’s differentiated solutions, market leadership, and unique partnership value. • Create and execute a Demand Generation activities plan, leveraging support from the SDR and Marketing teams. You will take direct responsibility for executing and engaging in Demand Generation activities with your accounts. • Manage and document the sales pipeline, including forecasts, prospect details, current opportunities, and future planned activities. • Work collaboratively with other team members to share information, expertise, and market feedback.

Benefits

• Competitive salary and commission structure, plus benefits and share options. • Opportunity to work with top global accounts at the forefront of supply chain digitization. • Access to resources for learning and growth, including a LinkedIn training account, an annual tuition budget, and inclusion in stakeholder meetings. • Flexibility to chart your own career path, with robust support from the Sales organization. • Part of a collaborative, friendly, and successful team.

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