Urbint uses AI and the latest industry science to identify threats to workers and infrastructure to stop safety incidents before they happen. Urbint surfaces risk at the point of work, enabling energy and infrastructure companies to prevent worker injuries and asset damages. Many of the largest energy and infrastructure companies in North America trust Urbint to protect workers, assets, communities, and the environment.

Urbint

Implementation Specialist

Implementation Consultant delivering AI solutions for safer utility operations.

• As an Implementation Consultant, you will be a member of the professional services team helping drive outcomes for our clients.
• You will own the successful delivery of Urbint’s AI-powered technology to help our utility clients make communities safer and more resilient.
• We are looking for an action-oriented individual who is committed to truly understanding client needs.
• As a member of our Delivery Team, you will collaborate directly with our customers to define software requirements and understand client needs.
• Your role involves advocating for and articulating clients' needs to our internal R&D teams to contribute to the delivery of innovative product solutions.

Implementation Consultant

Account Manager

Support Urbint for Storm Response customers during emergency response operations.

• You will provide very hands-on support to our Urbint for Storm Response customers.
• Developing a rapport with your accounts and cultivating the ability to effectively understand their needs in different situations and provide the right level of service required, particularly during emergency response activities, is critical.
• Become an expert on Urbint’s software platforms. Learn how the system works and how users use it.
• Update and develop training material for new features and modules of the system.
• Tailor & execute the Urbint Implementation & Training Plan with each new customer.
• Project Manage Implementation - ensure customers are hitting milestone dates in the Implementation Plan. Hold weekly meetings to discuss progress, challenges, and to provide support.
• Training - take the lead on all trainings with your accounts.
• Active Participating – actively participate in getting the company up-and-running in the system. Fill gaps, run reports, complete key tasks, anything that needs to be done to make the customer successful.
• Maintain relationships with the user community and especially the project sponsors.
• Update training material as new features are released.
• During emergency response operations, you will provide support to customers during events and will have a storm assignment.

Urbint Jobs in New York City

Urbint

Implementation Consultant

Urbint

Account Manager

Urbint