UserGems 💎
Say goodbye to pipeline anxiety with an always-on pipeline engine
Sales • Revenue • Customer Success • Marketing • Artificial Intelligence
11 - 50
Revenue Operations Analyst
June 13
🏡 Remote – New York
UserGems 💎
Say goodbye to pipeline anxiety with an always-on pipeline engine
Sales • Revenue • Customer Success • Marketing • Artificial Intelligence
11 - 50
Description
• Work with departmental leaders to plan, prioritize, track, and implement process and systems changes that improve the visibility, efficiency, and predictability of the business while delighting our users • Provide onboarding training and tactical support for our go-to-market team • Enable our marketing, sales, and CS teams to experiment, grow the business, and measure success • Identify new ways to streamline and automate processes based on your own observations, data discovery, and user research • Make recommendations to leadership on go-to-market strategy and prioritization
Requirements
• 2- 4 years of relevant experience, preferably in operations at a SaaS startup • Salesforce Admin expertise is required; you should be comfortable building flows, working with integrations, and working on lead management and routing • Experience with marketing automation systems is required • Architect or developer experience as well as certifications are a plus. • Passionate about creating a great customer experience • You are organized, detail-oriented, naturally curious, and a thoughtful communicator • You have a track record of advancement and taking on increased responsibility • External customer-facing experience is a big plus
Benefits
• You'll be part of a fast-growing startup as it scales from 60 employees to 100+ • Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated • Employees love us! (see our Glassdoor & RepVue page) • We're a remote-first company with employees across the Americas and Europe • We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected • We are customer-focused and data-driven in everything we do • We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation • We offer a competitive salary and benefits
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