Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better. As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers, transforming pet care along the way. And we don’t rest once we’ve created the best—we exist to make life for pets and pet parents endlessly better. Whisker's team of 500 employees are headquartered in Auburn Hills, Michigan with manufacturing operations in Juneau, WI, and a growing remote team. Interested in joining? Visit www.litter-robot.com/careers.html

Whisker

Security Engineer

Develop and deploy security measures to protect IoT systems from electrical hazards.

• Responsible for architecting, developing and deploying security tools and technologies to protect the Whisker Labs platform and backend infrastructure
• Perform static code analysis of the Whisker Labs code base on a regular basis and provide relevant recommendations to Whisker Labs developers
• Perform dynamic application security testing using open source and commercial tools before applications are deployed in production
• Perform internal penetration testing on the IoT sensor device
• Perform vulnerability assessments of the Whisker Labs production platform and provide recommendations for identified vulnerabilities
• Review security alerts and reports on a daily basis and work closely with the DevOps team in any follow up investigation or remediation
• Triage all issues reported by external researchers via the bug bounty program at Whisker Labs and work with the developers for timely remediation of the reported issues
• Tune the logging infrastructure on an ongoing basis to surface true positives
• Perform security assessments on all existing and any new Whisker Labs 3rd Party Vendors
• Review the current and upcoming infrastructure stack from a security perspective and provide recommendations for hardening the stack
• Perform threat modeling on existing and upcoming feature set in the Whisker Labs application so that appropriate security controls can be built from the ground up
• Automate security controls using scripting to the extent that it requires minimal human interaction
• Perform Corporate IT and security administration tasks including firewall management, SSO implementation, IAM, endpoint security, business application administration among others

Sr. Cyber Security Engineer

Data Scientist

Design, implement, and improve data science infrastructure for electrical fire prevention technology.

• Designing, implementing, and improving infrastructure that runs production data science code.
• Developing algorithms, automation, and internal web-based tools to detect electrical fire hazards.

Sr. Software Engineer (Data Science)

Customer Support

Support and advance fire safety operations with technical troubleshooting and customer service.

• Act as the first point of contact for customers
• Blend technical expertise with customer service to support fire safety operations
• Perform Tier 1 Troubleshooting with customers
• Escalate Tier 2+ Cases to FST Engineers
• Support continuous improvement efforts

Customer Service Technician (FST Tech)

IT Support

Assist customers with technical issues and support fire prevention technology.

• Provide support to Ting customers by phone and email
• Create and maintain clear, concise, and accurate documentation for internal and external use
• Act as liaison to ensure smooth operations and service delivery to all customers and partners
• Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
• Support the Engineering team with testing software and hardware
• Troubleshoot issues down to the root cause
• Perform other duties as required

Whisker Jobs in New York City

Whisker

Sr. Cyber Security Engineer

Whisker

Sr. Software Engineer (Data Science)

Whisker

Customer Service Technician (FST Tech)

Whisker

Technical Support Specialist

Whisker