Customer Support

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better. As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers, transforming pet care along the way. And we don’t rest once we’ve created the best—we exist to make life for pets and pet parents endlessly better. Whisker's team of 500 employees are headquartered in Auburn Hills, Michigan with manufacturing operations in Juneau, WI, and a growing remote team. Interested in joining? Visit www.litter-robot.com/careers.html

Whisker

Support and advance fire safety operations with technical troubleshooting and customer service.

• Act as the first point of contact for customers
• Blend technical expertise with customer service to support fire safety operations
• Perform Tier 1 Troubleshooting with customers
• Escalate Tier 2+ Cases to FST Engineers
• Support continuous improvement efforts

Whisker

Customer Service Technician (FST Tech)

Whisker

Description

Requirements

Benefits

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