Zeelo
We’re the developed world’s leading smart mobility platform, for commuting and school runs.
Tech and Travel
51 - 200
Operations Manager
2 days ago
🏢 In-office - Yonkers
Zeelo
We’re the developed world’s leading smart mobility platform, for commuting and school runs.
Tech and Travel
51 - 200
Description
• Oversee and ensure the seamless operation of employee transportation and shuttle services for high-profile clients. • Maintain exceptional service levels, focusing on safety, compliance, and customer satisfaction. • Work closely with clients to understand their needs, proactively addressing issues and optimizing services. • Work closely with our operator partners who deliver our programs for us becoming experts in their businesses and building strong relationships with them to enable growth and scale. • Regularly travel to various client sites across New Jersey, New York, and Connecticut. • Take on broader operational responsibilities within the first year, contributing to the growth and efficiency of the program.
Requirements
• 3+ years experience in logistics and operations with experience in passenger transportation, preferably in employee shuttle, motor-coach, or limousine services. • Strong attention to detail, with a deep commitment to safety and compliance. • Proven ability to deliver high standards of service in a corporate environment. • Proven experience of managing multiple vendor and client stakeholders during implementation and program management phases. • Willingness to travel regularly across the tri-state area. • Outstanding problem-solving and communication skills, as well as a strategic, yet practical and hands-on approach. • Meticulous, analytical, and rigorous mindset.
Benefits
• Medical/Dental/Vision • 401k matching
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