Customer Support Representative

August 26

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Zentro Internet

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Enlightening Fast Internet

51 - 200

Description

• Support customers of Gigabit Internet services over the phone • Configure and troubleshoot network issues • Provide high level of customer service and educate customers

Requirements

• High School Diploma or equivalent education • Previous networking or telephone customer service/support experience • Basic understanding of computer hardware and software • Understanding of consumer wireless routers • High ethical standards and strong work ethic • Ability to solve problems with patience • Self-motivated, detail-oriented, and organized

Benefits

• Health and Dental benefits • Paid vacation • Sick leave • Holidays • Bonus Opportunities