Amper enables manufacturers to always meet production targets and level-up operations using real-time visibility. With our powerful machine monitoring and analytics tools, teams can easily identify the root causes of issues and systematically unlock hidden capacity and production losses. Born on the shop floor, Amper is simple to use and takes only minutes to deploy on any kind of machine. We empower entire manufacturing teams - from operators to plant managers - with actionable data and intuitive software. Amper's vision is to create a FactoryOS to unleash the potential of every manufacturer and create world-class operations.

Amper is headquartered in Chicago - check us out at http://amper.xyz/

Amper Technologies

Product Manager

Product Manager for integrating Amper's solutions into customer ecosystems.

• We are seeking a driven and technically adept Product Manager - Integrations Lead to guide our integrations strategy and execution.
• Conduct in-depth discovery sessions with customers to identify integration needs, define project objectives, and develop overarching strategies.
• Translate high-level strategies into actionable tasks, collaborating with Account Executives/Managers (AE/Ms) and Customer Success Engineers (CSEs).
• With the aid of a technical lead, work directly with a dedicated integrations engineer to build out customer-specific integrations.
• Address and resolve complex technical challenges, providing tactical support to both internal teams and customers.
• Regularly reassess and adjust strategies throughout the project lifecycle, ensuring optimal alignment with customer requirements.
• Work directly with engineering teams to enhance Amper’s public API and core product capabilities.

Product Manager - Integrations

Customer Support

Support customers by organizing issues and answering product questions.

• Handle incoming customer questions and concerns via email and our Hubspot support portal.
• Interface with internal sales and customer success teams to ensure pilots and existing customers are supported.
• Work with the engineering team to escalate and investigate bugs and product questions.
• Use Notion and other tools to manage internal processes and information.

Customer Support Associate

Technical Customer Success

• Ensure customer retention by proactively engaging with customers to increase satisfaction and product usage for assigned accounts.
• Develop strong relationship with customers by understanding their business objectives and identifying opportunities for Amper to help.
• Serve as an manufacturing expert within the Amper system and provide product trainings and consultations.
• Relay intelligent product feedback from customers to our Product team.
• Onboard new customers and guide them through their Amper journey.
• Host weekly/monthly check-in meetings as well as Executive/Quarterly reviews.
• Work cross-functionally with internal teams to triage customer questions.

Customer Success Engineer - Continuous Improvement Consultant

Frontend Engineer

• We’re growing our engineering team and we’re looking for a Senior Front End Engineer to take ownership of our front end development, tooling, and developer experience
• Working as a Senior Front End Engineer at Amper means working in a wide variety of contexts
• Being an engineer at Amper also means being a “product person”
• You’ll help us work through new ideas and figure out the best way to implement them
• Enjoy working in a venture-backed startup with a distributed team and HQ in Chicago

Senior Front End Engineer

Full-stack Engineer

• Amper is a rapidly-growing IoT startup that helps manufacturers unleash their potential with modern software to run operations.
	• We build a simple but powerful platform that helps manufacturers reduce costs, increase visibility, and drive efficiency.
	• We believe in keeping things simple and easy-to-understand - and our culture and products are a reflection of that.
	• Our vision is to build the market-leading FactoryOS to enable cutting-edge operations.

Senior Software Engineer

Account Executive

• Own customer engagements end-to-end
• Convert inbound and outbound generated pipeline
• Drive strategic deals in net new customers and large multi-site expansion opportunities
• Travel to visit customers
• Champion and embed Amper’s cultural principles
• Travel for on-site prospect visits
• Build relationships to close $30k+ deals
• Build new content
• Work remotely

Amper Technologies Jobs in New York City