Bixal is a woman-owned, mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies. We deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences.  We take a people-absolutely-first approach to solving complex organizational challenges and gracefully balance cutting-edge technical chops with a deep sense of empathy and understanding. We’re a diverse group of strategists, designers, engineers, and thinkers and our common belief is that everyone has the right to an effective government. Every day, we work to help our federal partners deliver a better customer experience to the American public and communities around the world.Service Offerings:Strategic CommunicationsLearning and Knowledge ManagementAgile DevelopmentCustomer ExperienceData Science and AnalyticsCloud Computing

Bixal

Security Engineer

Conduct security assessments and audits for effective compliance and risk management.

• Conducts security control tests of design and operational effectiveness
• Manages remediation tasks to completion on tight deadlines
• Leads analysis and remediation of findings discovered during scheduled internal and third-party vulnerability scans and penetration tests.
• Participate in technical and non-technical projects requiring information security oversight and to ensure policies, procedures and standards are met.
• Handles special projects and initiatives as assigned.
• Provide relevant analysis, suggest mitigations, track remediation, manage scheduled scans, identify gaps, and expand scan coverage and escalate as appropriate.
• Recommend new security solutions as well as effective improvements to existing security controls that do not negatively impact business innovations.
• Conduct cyber security risk assessments and serves as a liaison for the security team.
• Assist in incident response (IR) with security operations center (SOC) and/or IT teams.
• Creates security operation controls, playbooks, procedures, and guidelines.
• Participates in planning sessions to ensure security and compliance requirements are met.
• Stays current on best practices, current trends,and pertinent changes in internal/external threats and opportunities in a timely and anticipatory manner. Advises management on key findings.
• Performs all other duties and special projects as assigned.

Information Security Analyst

Program Manager

Lead successful delivery of digital transformation projects for federal government clients.

• Establish and monitor goals, objectives, performance requirements, standards, and accountability with metrics to meet project requirements as well as Bixal standards.
• Work with the Technical Lead to support all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, profit and loss, and contract execution.
• Define and implement processes to add structure, gain efficiencies, manage risk, and ensure all outputs achieve the upmost quality.
• Engage and build relationships with both technical and non-technical stakeholders to inform project objectives amidst broader business goals.
• Utilize deep working knowledge of Agile Methodologies to lead project operations from inception through deployment and maintenance.
• Plan, develop, implement, and evaluate overall program policies and direct cross-functional managers and team members.
• Ensure contract compliance and maintain deliverable schedules for projects.

Senior Program Manager

Content Writer

Lead proposal development for USAID-funded international development contracts.

• Lead the development of comprehensive and compliant proposals in response to federal government solicitations, requests for proposals (RFPs), request for quotations (RFQs) and other procurement opportunities.
• Thoroughly analyze and understand the specific requirements, evaluation criteria, and regulations outlined in government solicitations.
• Create clear, concise, and compelling proposal content, including executive summaries, technical approaches, and any other required proposal components.
• Proofread and edit proposal text written by other staff members including program managers and subject matter experts.
• Collaborate closely with capture managers, practice area leads, subject matter experts, and other stakeholders to gather relevant information and ensure accurate and complete proposal content.
• Participate in pre-RFP activities like capture solution meetings.
• Ensure that the proposal aligns with all government guidelines, including formatting, page limits, and submission requirements.
• Ensure technical integrity of proposal submissions.

Open Call for Consultants - Technical Proposal Writers

Scrum Master / Agile Coach

Manage interdisciplinary digital product teams under Agile methodologies for federal clients.

• Participate in client events and forums to positively represent the organization and develop and maintain relationships with the industry.
• As appropriate, play an active role in new client acquisition by supporting business development initiatives to enhance and grow Bixal's business in each of the areas that it works.
• Manage projects for a federal client by balancing scope, time, cost, and quality.
• Practice effective task management to prioritize work and meet short-turnaround deadlines while ensuring processes are followed and Bixal quality standards are met.
• Maintain a positive team environment that promotes individual development and high-performance standards.
• Serve as the team’s liaison with federal clients to meet their needs, make their goals actionable, and provide consultation. Coordinate between the clients and team to leverage efficient time and resource use and to manage the pipeline of work and user expectations.
• Provide the client with timely communications on project progress, changes, and direction.
• Facilitate team meetings, including with the client, in a productive and professional manner.
• Define and implement process improvements to optimize efficiency and ensure deliverables achieve the highest quality, such as creating and implementing requirement checklists.
• Anticipate problems and identify solutions with an enthusiastic and positive attitude.
• Coach and mentor a team—identify strengths and work to improve weaknesses to help each member grow; guide team on how to effectively self-organize; lead the team through example.
• Feel confident presenting and articulating information to clients as needed.
• Perform other duties or special projects as assigned.

Agile Project Manager

Content Manager

Drive large-scale enterprise transformation through innovative content strategies in the federal government.

• Analyze customer experiences to develop content strategies for digital properties
• Propose content and content solutions based on data and customer insights, utilizing keyword research, customer insights and a range of analytics tools to improve content, visibility and reach target audiences via digital channels
• Define and implement content management processes, including conducting routine content inventories, audits, and evaluations for quality, usability, accessibility, and inclusivity
• Define editorial standards and processes, including style and formatting guidelines
• Produce content models, metadata, taxonomies, and sitemaps
• Collaborate with UX researchers and designers on content design and information architecture
• Prepare, organize, and publish content, ensuring the application of plain language guidelines and accessibility practices (e.g., Section 508 and WCAG)
• Collaborate with data analysts tooptimize content for search engines, social media, and other distribution channels
• Write, edit, and test copy on digital platforms and products as needed

Sr. Content Strategist

Data Analyst

• Analyze web data, search data, and survey comments to help answer specific questions; provide the overall status of USAGov channels; and recommend courses of action.
• Perform keyword research and analysis in English and Spanish, visualize search data in the dashboard(s), and share key insights with stakeholders.
• Interpret qualitative data in English and Spanish, including survey comments and user interviews.
• Explain data trends and insights in a way that is appropriate for intended audience.
• Use Google Tag Manager and Google Analytics to create custom events utilizing website HTML and the data layer to track user interactions with the website.
• Understand SEO best practices and make recommendations to improve content, design, and website structure for increased findability and organic traffic.
• Apply insights to make recommendations for content, SEO, and design.
• Work collaboratively with individuals from different teams.
• Analyze social media and other marketing channel data and provide strategic recommendations.

Senior Digital Marketing Analyst (Bilingual)

Product Designer

• Collaborate with product managers, UX designers, and developers to understand user needs and design intuitive and engaging user interfaces
• Lead design efforts on projects, mentoring junior designers, and overseeing design quality
• Work with project managers to ensure that design projects are delivered on time, within budget, and to the satisfaction of clients
• Build wireframes and user flows to test new ideas and visual concepts
• Develop personas and journey maps to identify the most important functionality the audience of our product needs.
• Create design prototypes, user flows, wireframes, and mockups to communicate design concepts and user interface behaviors for features and products
• Design high-quality UI components, layouts, and interactions that meet user needs and support product goals
• Combine UX thinking with design execution to produce usable, accessible and intuitive user interfaces.
• Collaborate with developers to ensure that designs are implemented according to specifications, and that the final product meets design and quality standards
• Create, select, optimize, and maintain logos, infographics, photos, interactive media, storyboards, screen flows and other graphical design elements for websites, marketing campaigns, and social media presence
• Build, maintain, and evolve design libraries, UI components, and interaction standards
• Stay up-to-date with the latest design trends, tools, and techniques, and contributing to the innovation and experimentation in the design function

Senior UI Designer

Performance Marketing

• Supporting all aspects of the Performance Management Plan (PMP) development and use
• Co-creation process to develop PMP infrastructure with PDO and TOs
• Working closely with the Chief of Party to link strategy performance with learning
• Providing technical support, planning, and facilitation for learning events
• Representing Bixal to USAID technical officers and implementing partners


Bixal Jobs in New York City

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Information Security Analyst

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Senior Program Manager

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Open Call for Consultants - Technical Proposal Writers

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Agile Project Manager

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Sr. Content Strategist

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Senior Digital Marketing Analyst (Bilingual)

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Senior UI Designer

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Southeast Asia Senior Performance Management Plan Consultant

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