The World's #1 Commerce Experience Cloud
Digital Experience • DXP • Content Management • Merchandising • Search
August 24
🏡 Remote – New York
The World's #1 Commerce Experience Cloud
Digital Experience • DXP • Content Management • Merchandising • Search
• Interface with internal and external stakeholders to determine new features in addition to building and working with engineering teams to come up with technical solutions to help solve customer problems. • Own optimization of both relevance and ranking for keyword and vector searches • Responsible for leveraging the latest Machine Learning algorithms, specifically in the area of Natural Language Processing (NLP). • Explore different areas such as NLP for international languages, conversational AI, attribute extraction from images and 1:1 or segment-based user personalization. • Improve Bloomreach’s Semantic algorithms and deliver better Search Relevance and Ranking experiences. • Extract and analyze user behavior data from internal data warehouses, using SQL or other queries, to identify improvement opportunities. • Create easy to use APIs to give developers control to plug-in and test various algorithm modules to solve different use cases. • Own and lead feature development from ideation to value delivery • Coordinate with Product Marketing, Sales, and Customer Success teams for product launches, training, documentation, thought-leadership, and customer feedback • Become an expert on Search within the company • Work with the Director of Search to plan the innovation roadmap for Search
• 10+ years of experience working in a combination of product management, technical product management, engineering, sales engineering, and/or solutions consulting roles • Experience with Artificial Intelligence, Machine Learning, Vector Databases, and Large Language Models • Strong analytical and problem solving skills; strong communication, written, and presentation skills; experience working directly with customers is required • Ability to independently own and drive initiatives end to end • Ability to collaborate cross functionally and work with geographically dispersed teams to execute on product initiatives • Team player: ability to work well with many different teams and personalities • Must be intellectually curious, proactive and self-motivated • Must have a high degree of attention to detail
• Health care including medical, dental, and vision insurance • 401k plan with employer contribution
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