Crisis Text Line
Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲
201 - 500
Staff Product Manager
August 24
🏡 Remote – New York
Crisis Text Line
Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲
201 - 500
Description
• Crisis Text Line's mission is to promote mental well-being for people wherever they are. • We aim to make crisis support available to a global audience. • Our technology powers our US operations, as well as those of our international partners. • We need an exceptional Product Manager who can own a substantial part of our Product ecosystem that will drive our next generation AI-enabled global enterprise SaaS platform. • As a Product Manager, you will play a pivotal role in shaping the future of human-delivered, technology-enabled crisis support.
Requirements
• 6+ years of project management • Experience with account management, operations, or other related experience • Government contract experience preferred • Deep project management skills and experience • Proficiency in Google Suite (GMail, Docs, Slides, Sheets, Calendar), Salesforce, Excel
Benefits
• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)
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