Box Inc Deutschland
Der clevere Karton-Marktplatz
Packaging • Price Comparison • Corrugated Packaging
11 - 50
Customer Success Manager II
September 13
🏢 In-office - Manhattan
Box Inc Deutschland
Der clevere Karton-Marktplatz
Packaging • Price Comparison • Corrugated Packaging
11 - 50
Description
• This role drives growth and retention of customer base • Manage post-sales activity for enterprise customers • Develop joint success plans with customers • Function as customer advocate
Requirements
• Bachelors degree required • 4+ years prior account management experience • 4+ years of experience in SaaS • Experience working for or with Higher Education organizations (Colleges & Universities, EdTech, etc) • Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus • Proactive team player who has fresh ideas when it comes to user adoption and churn mitigation • Enjoys working closely with customers to ensure complete satisfaction • A self-starter who takes the initiative to get things done
Benefits
• healthcare benefits • Box Benefits + Perks
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