Enterprise Account Manager

August 16

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Conductor

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Helping businesses create marketing that matters. We #StandWithUkraine

Content Intelligence • SAAS • SEO • Search Marketing • content marketing

201 - 500

Description

• Own the relationship between Conductor and enterprise customers’ key stakeholders • Responsible for renewing and growing Conductor’s existing enterprise customers • Work in partnership with Customer Success, Professional Services, Sales, Marketing, and Pre-Sales • Drive improvements to customers’ success metrics and grow revenue from assigned accounts • Ensure exceptional customer experiences and facilitate knowledge exchange

Requirements

• BS/BA degree desired; or equivalent combination of education and experience. • A minimum of 8 years of experience in a B2B Account Management, Sales or Customer Success role • Tech savvy with an agility to learn about our platform, and the ability to 'talk the talk' about web-based technologies. • Strong proficiency working Salesforce or other CRM and sales enablement tools required • Advanced knowledge of Digital Marketing required with an understanding of SEO as a plus • Prior experience working within an enterprise SaaS organization required • Strong account planning and account management capability • Knowledgeable of industry trends, companies, technology, and displays passion for Digital Marketing and SEO. • Outstanding written and verbal communication skills • Comfortable working directly with multiple C-level executives, business sponsors, IT, and procurement • Exceptional listening and interpersonal skills • Strong team player with proven ability to work across many departments • Experience managing complex sales cycles • Proficient with standard corporate productivity tools • High level of urgency, Organized with a rigorous attention to detail • Strong presenting and consultative skills • Ability to travel (10%+) to meet clients • Proven history of exceeding sales/retention targets for enterprise software solutions • Strong ability to negotiate and close enterprise level agreements

Benefits

• 100% covered employee medical plan • Dental & vision plans • 401(k) with employer contribution • Unlimited vacation policy • 10 sick days • Short-term disability • Long-term disability • Generous paid parental leave • Employee assistance program • Flexible savings accounts • Paid holidays • Life and accidental death insurance • Host of perks (YOLO Months, internet/cell phone allowance, fully stacked kitchens, etc.)