Digital Science is an AI-focused technology company providing innovative solutions to complex challenges faced by researchers, universities, funders, industry and publishers. We work in partnership to advance global research for the benefit of society.

Through our brands – Altmetric, Dimensions, Figshare, ReadCube, Symplectic, IFI CLAIMS Patent Services, Overleaf, Writefull, OntoChem, Scismic and metaphacts – we believe when we solve problems together, we drive progress for all.

Digital Science

Operations

Lead cloud infrastructure operations for Digital Science, focusing on AWS and GCP.

• As our VP of Infrastructure Operations, you will be part of our Central Technology team, overseeing the strategy, design and management of our (predominantly) cloud infrastructure which centres on AWS and GCP.
• This role is critical in the delivery of Production services spanning a range of products and enables the business through driving innovation, scalability and operational excellence across our cloud based services and ensures that the infrastructure supports business growth and security/compliance requirements.
• You will lead cross-functional teams, manage vendor relationships and ensure the reliability, performance, availability and efficiency of cloud services in a fast-paced, high growth environment.

VP - Infrastructure Operations

Product Specialist

Drive client engagement and onboarding for Altmetric and Digital Science solutions.

• As part of the D&A Hub Commercial Team, you will play a key role in driving client engagement and assisting with pre-sales, where required, for Altmetric and other Digital Science solutions, such as Dimensions, in the Government, Funder and Non-Profit markets.
• You will use your product specialist knowledge to successfully onboard new customers, as well as provide training and tailored support to drive usage and customer satisfaction ensuring high retention rates.
• As a Product Specialist, you’ll cultivate strong relationships by actively engaging with new and existing customers, acting as an advisor to support their analytical needs, and collaborating with the Government and Funder sales and product teams to deliver tools and services effectively while serving as a knowledge leader.
• On occasion, you may be requested to support the Government and Funder sales team with expert product knowledge in prospective client conversations.

Product Specialist - Government & Funder

Sales

Drive enterprise sales growth for a leading scientific collaboration platform.

• Manage enterprise sales activities
• Develop and implement sales strategy
• Lead generation and management
• Provide sales presentations and demonstrations
• Collaborate with marketing for sales collateral

Enterprise Sales Manager

Backend Engineer

Develop software solutions to enhance the research ecosystem through technology.

• Develop robust Python code for ETL data pipeline, web applications, and APIs
• Architect and administer cloud (AWS/Azure) infrastructure
• Involve in developing, customizing and maintaining products and technologies
• Plan, design and enhance automation processes, utilities and tools
• Implement release processes, infrastructure and tools
• Improve reliability, scalability and performance of systems
• Work in a Federal and agile environment

Python Developer

Program Manager

Support science funding organizations with data tools to enhance research funding decisions.

• Working in a highly collaborative and dynamic team environment, you will ensure excellence in delivery that informs billions in research investment, as well as delights our customers and fuels our word-of-mouth growth and our very high renewal rates – a clear indication of how we serve our customers with the best service possible.
• Typical projects involve Dimensions subscriptions, configuration planning, high-end customer support and data analysis.
• You will manage all aspects of customer implementation, from ensuring contract requirements are met to anticipating and triaging requests to monitoring our support to ensure the highest levels of excellence.
• You’ll grow to become an expert in our data, software and customers and through working in collaboration with the sales team will identify ways in which to grow our customer engagements.

Data Analyst

Lead analytical support using the Dimensions platform for data-driven research funding decisions.

• Lead the analytical support for US federal government and funding organizations
• Provide excellence in delivery that delights customers as well as informs billions in research investment
• Grow to become an expert in data, software, and customers and identify ways to grow customer engagements.

Senior Scientific Research Analyst - Scientometrics

Security Engineer

Manage secure cloud environments and compliance for US Federal customers.

• Implement and manage secure cloud environment for compliance with US Federal customer needs
• Work with stakeholders to enhance security across products and services
• Participate in audits and assessments for compliance maintenance

Infrastructure and Security Operations Engineer

Drive innovation in scientific research through channel partnerships and sales strategy.

• Develop and implement a comprehensive channel sales strategy.
• Identify and nurture relationships with key channel partners.
• Collaborate with partners to meet sales goals.
• Provide ongoing product training and support to partners.
• Develop channel marketing strategies aligned with sales objectives.
• Track and improve partner performance metrics.
• Lead contract negotiations for profitable agreements.

Channel Sales Manager

Drive innovation in scientific research through strategic channel partnerships.

• Seeking a highly motivated and experienced Channel Sales Technical Specialist.
• Will be instrumental in developing and executing sales strategy through channel partnerships.
• Identify, develop, and expand relationships with strategic partners.

Digital Science Jobs in New York City