Operations Escrow Officer

August 24

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Architecting the future of real estate transactions.

machine intelligence • data science • mortgage • technology • artificial intelligence

1001 - 5000

Description

• The Operations Escrow Officer has significant national title and escrow closing experience. • They are responsible for executing Refinance closings with timeliness, expertise, and precision. • They will proactively meet customer needs and provide a delightful closing experience. • They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment.

Requirements

• 10+ years of title & escrow experience with demonstrated success. • Proven customer service experience • Review and understand title search • Possess ability to understand advanced title and curative items • Ability to speak comfortably with Executive Level associates from Lender Partners • Have a driven, positive attitude and ability to work as a team player • Solution Driven • Recognize and mitigate potential risk to organization • Must understand title search/commitment content and requirements to clear for closing • Excellent phone, email, face-to-face and remote communication skills • Ability to handle heavy call volume effectively • The ability to operate in a strategic and forward-thinking manner • The ability to multitask, focus as required and to be proactive • Ability to thrive in a fast-paced, metrics-driven work environment • Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents • Open minded to process changes, continuous system updates and enhancements • Proficient in using various computer programs and ability to navigate educational company provided resources. • Diverse Lender experience required • Effective time management • Resware experience a plus!

Benefits

• Work/Life Balance - We encourage taking Paid Time Off (PTO)! • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity) • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment • Flexible Spending Account (FSA) & Health Savings Account (HSA) • 401K with company match program • Tuition Reimbursement • Short-Term & Long-Term Disability • Commuter Flexible Spending Account (i.e. Transit or Parking) • Supplemental Life and AD&D Insurance • Auto & Home Insurance Group Life Insurance • Critical Illness, Injury and Hospital Insurance  • Pet Insurance