Red Canary
It's not just MDR, it's Confidence-as-a-Service. Learn more at redcanary.com/confidence.
Threat Detection • Endpoint Detection & Response • Endpoint Security • Managed Security • Threat Hunting
201 - 500
Product Operations Specialist
August 23
🏡 Remote – New York
Red Canary
It's not just MDR, it's Confidence-as-a-Service. Learn more at redcanary.com/confidence.
Threat Detection • Endpoint Detection & Response • Endpoint Security • Managed Security • Threat Hunting
201 - 500
Description
• Evaluate and improve overall SDLC • Manage internal Engineering and Product tools/tech stack and research, recommend, procure and manage new tools to fill existing gaps • Analyze product performance data and operational metrics to identify trends, areas for improvement, and potential risks. • Prepare and present reports on software development metrics, product operations metrics, progress, and outcomes to senior management. • Serve as the primary point of contact for data & metrics internally, facilitating communication with various departments to provide full picture of data • Prepare and present analytics via reports and dashboards. This includes providing data for existing rhythms like, monthly product & operations reviews, QBRs, Roadmap Reviews and Board meetings. • Support various processes and programs within the product department that are adjacent to the focus areas above.
Requirements
• 5 years of experience in similar roles • Bachelor’s degree in relevant field • Deep experience with Jira, Zendesk, Asana • Experience with Google Suite and Slack • Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information. • You are an exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough yet supportive feedback when needed to leaders at all levels. • Ability to adapt in a growing, changing environment • High propensity for learning
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