Marketing Operations Manager

August 24

🏡 Remote – New York

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Logo of Close

Close

The best sales automation CRM for inside sales teams

crm • voip • sales • sales software • sales pipeline management

51 - 200

Description

• Using our own CRM, you’ll learn Close like the back of your hand and serve as the Admin for Close and all other martech including Customer.io, Webflow, Google Analytics, etc • Build, evaluate, and monitor automated workflows between marketing and sales ie lead routing, lead assignment, rules of engagement, etc • Monitor conversion points in the customer journey and make data-driven recommendations to improve conversion • Help ensure data is properly passed and stored across Martech tools • Evaluate and onboard new technologies; support existing technologies • Create business process documentation and training materials • Work with Rev Ops to create and troubleshoot reports on marketing performance, leveraging data-driven insights to recommend optimizations and future strategies • Ensure accurate data flow from campaigns to attribution and reporting frameworks by standardizing campaign operations and maintaining best practices in data governance • Work cross-functionally across Close to support business stakeholders on all teams, ensuring cohesive and effective marketing efforts

Requirements

• 3-5 years experience in a marketing ops admin role • Proficient in implementing and managing MAP and CRM tools • Previous experience at a PLG company is a plus • Excellent communication skills to keep relevant stakeholders informed • Self-motivated and curious; you’re willing to question and challenge the status quo • Data-driven, you love to see the impact your work has on KPIs • Physically based in the United States

Benefits

• 100% remote company • 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company • Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay • 1 month paid sabbatical every 5 years • Paid parental leave • Medical, Dental, Vision with HSA option (US residents) • 401k matching at 6% (US residents) • Dependent care FSA (US residents)

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