Customer Success Associate

August 6

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Eulerity

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Eulerity simplifies digital marketing with game-changing AI, empowering brands to optimize and scale with ease.

digital marketing • technology • automation • franchise • artifical intelligence

51 - 200

💰 $2M Seed Round on 2022-06

Description

• Educate users on digital marketing best practices and how our platform can help them achieve business goals • Act as main point of contact for business owners from varying brands using our technology to market their businesses • Assist clients with marketing strategy and review performance on channels including but not limited to Google Adwords (Search), Facebook and Instagram (Social Media), Google Display Network, YouTube, etc. • Host onboarding sessions to educate new users how to activate campaigns and use the Eulerity platform • Understand client objectives and KPIs, and steward successful use of the Eulerity platform • Interface with clients through emails and phone calls to provide support and platform/marketing expertise • Work closely with Technical Account Managers to track media placements to ensure delivery in full, proactively analyze campaign metrics and optimize

Requirements

• 1-2 years of relevant Account Management experience **Preferred: experience with Account Management at a technology company • Quick learner and ability to manage multiple priorities and projects • Excellent communication skills with the ability to educate and train clients and users • Very organized and keen attention to detail • Strong analytical and creative skills • Out-of-the-box thinker with problem-solving / consultative approach • High energy and a teamwork mentality is a must • Must be proficient with Excel, PowerPoint and Word • Excellent interpersonal and communication skills in English

Benefits

• 🩺 Comprehensive benefits - medical, dental, vision • 😎 Summer Fridays • 🏖️ Unlimited PTO • 🚅 Commuter benefits • 📈 401(k) with company match • 💻 Hybrid model (2-3x in office per week) • 🍽️ In-office lunches and unlimited snacks