Keeping People Safe and Businesses Running. Faster.Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 3.5 billion messages in 2019 and offers the ability to reach over 550 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Australia, Greece, Iceland, the Netherlands, New Zealand, Peru, Singapore, Sweden, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Public Warning, Crisis Management, Community Engagement™ and Secure Messaging. Everbridge serves 8 of the 10 largest U.S. cities, 9 of the 10 largest U.S.-based investment banks, 47 of the 50 busiest North American airports, 9 of the 10 largest global consulting firms, 8 of the 10 largest global auto makers, all 4 of the largest global accounting firms, 9 of the 10 largest U.S.-based health care providers, and 7 of the 10 largest technology companies in the world.

Everbridge

Account Manager

Inside Sales role selling critical communications products to SLED accounts.

• This is a full selling role that will include prospecting, qualifying, managing, and closing new sales.
• The individual will focus on developing domain knowledge of products, competitors, and target buyers in the SLED area.
• Candidates will primarily be responsible for selling on the phone and web.

Territory Manager - SLED - West

Solutions Engineer

Implement enterprise solutions and provide training on Everbridge’s Control Center platform.

• Develop and maintain extensive working knowledge of Everbridge’s solutions and capabilities.
• Become an authority in all aspects of the design, build, integration, test, quality control (QC), commission, and deployment of Control Center-based solutions.
• Create detailed design documentation for customer submission, review, and approval.
• Possess in-depth knowledge of the setup, configuration, and operation of 3rd party sub-system edge devices (closed-circuit television (CCTV)/Access Control/Intruder Alarm, etc.) and their integration with Everbridge solutions.
• Produce detailed functional and operational customer requirements specifications based on site visits, requests for information (RFI), requests for proposal (RFP), and other commercial and technical documentation.
• Conduct in-depth product and solution demonstrations when required.
• Operate as an ambassador for the company and always present a professional, tactful, diplomatic presence when interacting with end-user customers, reseller partners, and third-party system and equipment manufacturers.
• Perform installation and configuration tasks to deliver Everbridge’s solutions at end-user and reseller partner customer locations.
• Become proficient in training end-user customers and reseller partners in all aspects of Everbridge’s solutions.
• Develop and maintain strong relationships with end-user customers, reseller partners, and system and equipment manufacturers.
• Participate in trade shows, exhibitions, and seminars as requested.
• Ensure a high degree of consistency and that quality is adhered to across all product deployments to meet agreed to Statements of Work (SoW)/Functional Design Specifications (FDS) for a given project.
• Ensure detailed documentation is maintained throughout each project to ensure a smooth handover to Customer Support once the project is completed.
• Provide the Product and Development teams with constructive feedback and intelligence to enhance the company’s solutions and commissioning capability.
• Participate in factory acceptance tests (FAT), site acceptance tests (SAT), and user acceptance tests (UAT).
• Provide onsite and remote 3rd-tier technical support as requested by Customer Support.

Associate Solutions Consultant

Account Executive

Sell Everbridge solutions to State and Local governments and Higher Education.

• Develop a strong understanding of target buyers, domain knowledge, products and competitors.
• Prospect and identify new opportunities to build and maintain a healthy pipeline.
• Demonstrated ability to identify and sell to multiple buyers within an organization.
• Implement a consultative, solution selling, methodology.
• Ability to develop and close sales exceeding $100,000 in annual value
• Work with Marketing and Business Development to execute campaigns to top buyers.
• Exceed assigned sales objectives and quarterly bookings quotas.
• Accurately manage and forecast your business using SF.com.

Account Executive - SLED

Expand customer base by hunting for new logos in the SaaS technology sector.

• Hunt for new logos to expand the company's customer base.
• Identify potential customers and create sales strategies.
• Build strong relationships with key decision makers.

Senior Account Executive

Site Reliability Engineer

• As part of the Everbridge Federal Kubernetes Platform team, you will play a critical role in ensuring the overall service quality and availability of Everbridge's solutions.
• This includes designing, deploying, managing Kubernetes at scale, evangelizing both Kubernetes and SRE best practices, and helping to push the boundaries of the latest technology.
• The platforms that you will support are critical to the delivery of time sensitive information to help keep people safe and businesses running.
• We are dedicated, passionate people who are committed to customer service and doing the right thing.

• Keep people safe and businesses running.
• Be an integral member of the team implementing our platform in a DoD IL4 cloud environment.
• Own and maintain the Kubernetes infrastructure from conception to completion within AWS. Including services such as VPCs, EC2, Transit Gateways, IAM roles and policies, Route53, S3, SGs, NACLs
• Build upon the operational availability, security, scalability, efficiency, monitoring, instrumentation, and overall service reliability of Everbridge's Kubernetes solutions.
• Collaborate across Agile teams with Architects, Developers, Quality, Data, Security, and other engineers on designing and implementing highly reliable solutions.
• Research and implement SRE and Kubernetes best practices and by creating automation, cross-functional collaboration, and data-driven decisions to reinforce the integrity and reliability of our systems.
• Participate in a rotating on-call rotation to resolve production escalations

Senior Site Reliability Engineer

Product Manager

• Meet with customers to understand the problems they face and drive cross-functional, internal alignment on solutions to solve their problems and exceed their expectations.
• Work with cross-functional teams to define go-to-market approach, helping teams understand the product positioning, key benefits, and target end-user.
• Work closely with the Development team to create scalable solutions that meet the complex challenges of deploying and supporting SaaS and mobile applications on a global level.
• Define and fully document all requirements in the form of Agile epics and stories.
• Manage distributed Scrum team backlogs based on project priorities.
• Prepare and refine all project tickets with the assigned Scrum Team.
• Track and report on KPIs that are shared with Everbridge Senior Management
• Host stakeholder review meetings to present new projects, to present status or to train internal stakeholders.
• Collaborate on release notes, client-facing product documentation, and training material.
• Meet with clients to understand their current needs for improvements to the product or to demonstrate new features.
• Evaluate and prioritize client-reported issues.
• Collect and analyze product feedback from internal stakeholders and clients.
• Collaborate with other Product Management team members in planning future product releases and product roadmaps.

Everbridge Jobs in New York City